Armoury crate v3.2.4.0 [report here if any issues]

[MasterC]

Suggest to uninstall Aura Sync software if already installed.

Release Notes:
(Please ensure these updates are installed before reporting issues)
Core services updates:
Armoruy Crate Service v3.2.5
Armoury Crate Lite Service v3.2.4
Lighting Service v3.04.24
ROG Live Service v1.1.10.0

New features:
Support for headset firmware update
"App diagnosis" utility update
Updated display for connected wireless devices (only device in use is shown when both dongle and USB cable connected)
Gaming laptop:
- Read AMD voltage via BIOS
- Audio solution
- Tablet mode
- Whisper mode
- AniMe Matrix Halloween gift
Enhanced device configuration page loading time

Support for new products:
Gundam Series (Keyboard, Mouse, Headset, Headset stand, Motherboard, AIO Cooler, Graphic Card)
[Peripheral] ROG Delta S, ROG Delta ORIGIN, ROG FALCHION, ROG KERIS WIRELESS
[Display] ROG SWIFT PG329Q, ROG Strix XG32VC, ROG Swift PG259QN

To update to the latest version of Armoury Crate, reboot and the update will run in the background automatically (do not open Armoury Crate for 10-15 minutes, and plug in the power for notebooks).

Before reporting issues, please make sure you have the latest software and firmware.
Be clear about the key issue. Mark/edit posts which are no longer relevant, tracking multiple posts in several pages not only takes time but the issue becomes unclear.

Include the following info:
1. PC / Laptop
2. Aura Sync products
3. 3rd-party peripheral, audio, or lighting software
4. Wired / wireless connection
5. Reinstalled Windows?
6. Windows version & build
7. Previous version of firmware or software that worked as expected
8. Clear description of your issue
9. Any screenshots of the issue
10. Use our new log collection function: Settings=>About=>App diagnostics
Please provide a log, it's much easier to provide fixes if we can replicate as accurately as possible.

Log Collection Tool - Instructions
First, check the Record log box
Agree to the disclaimer
Replicate the issue you are having
Click on the Generate log data button
Save the log file to a location of your choice.
Stop the recording

Even though the log file is encrypted, share the log file with me by PM (provide link to file in cloud).

[n0pain0gain]

Crystalyne wrote:
I wouldn't hold out much hope.

I replaced my GPU recently, went and got one from ASRock because of this Armoury Crate BS - as the price premium is not worth it if the software doesn't work!

(ASUS take note!!)

You are definetly right, i will gave em secondnd chance and if they doesn't fix their software I will probably never buy again ASUS products that rely on software even that I like them so much.

ASUS find a better developers because the current ones are obviously scrap.

[K3lemvor]

marko22 wrote:
Remove the Icue please. I know you will not have the led control on your memory. But this is the only solution to the problems with Armour Crate.

@AliAPCMR

Shall I suggest for you guys to check something in the ICUE settings? It worked for me as I had animations freezing up in the Armoury crate. In ICUE settings I have unticked the setting that says "Enable Plugins". After that my Armoury Crate settings are ok and the animations are still running. It's a pain that you have to setup animations in 2 different programs but I can live with it. Worth giving a try.

[marko22]

K3lemvor wrote:
@AliAPCMR

Shall I suggest for you guys to check something in the ICUE settings? It worked for me as I had animations freezing up in the Armoury crate. In ICUE settings I have unticked the setting that says "Enable Plugins". After that my Armoury Crate settings are ok and the animations are still running. It's a pain that you have to setup animations in 2 different programs but I can live with it. Worth giving a try.

Thank you. It works 🙂

[RAZERXX]

This is a little funny! For asus super high-end products, this program is so useless.

so many errors .this is incomprehensible.

[Hiighliifezz]

informatie:
1. PC / Asus Rog Strix GL10CS

2. Aura Sync producten
/

3. Rand-, audio- of
verlichtingssoftware van derden
/

4. Bedrade /
draadloze verbinding
Wired

5. Windows opnieuw
geinstalleerd?
ja

6. Windows-versie en build
Editie Windows 10 Home
Versie 20H2
Build van besturingssysteem 19042.746

7. Vorige versie van firmware
of software die werkte zoals verwacht
/

8. Duidelijke beschrijving van uw nummer
cpu/gpu statestieken worden niet getoont
monitor not working

9.



10. Gebruik onze nieuwe logboekverzamelingsfunctie:
Instellingen=>Over=>App-diagnose Geef een logboek op, het is veel gemakkelijker om oplossingen te bieden als we zo nauwkeurig mogelijk kunnen repliceren.

[BattaCLan]

Hi everyone!
First time I write on a forum like that. I always figured my things out by myself but this time I never got the bug with armoury crate.
When I launch a game, normaly my profils turn it to turbo mode and when I come back on the deskop, it gets back on the other one. But it has been a while that it is the opposite..
When i switch alt/tab to my deskop i get on turbo mode and when I go back to my game, it swiches to silence mode... Even if I've try to switch it many times it is still a problem. I restarted my CP and no changes; still having that problem.
Thank you, have a great day
Mathieu Landry

[TSportM]

its taking like forever to load online profile ASUS servers are dead again for shure

[zahirr]

1. PC / Laptop: Zephyrus S GX531GXR
2. Aura Sync products: GX531GXR & ROG Gladius II Wireless
3. 3rd-party peripheral, audio, or lighting software: None
4. Wired / wireless connection: Wireless
5. Reinstalled Windows?: No
6. Windows version & build: Windows 10 20H2 19042.630
7. Previous version of firmware or software that worked as expected: 3150
8. Clear description of your issues:
i) In Armoury Crate=>Fan Speed=> No more decibel (db) status below the RPM.
ii) In Armoury Crate=>System Configuration tile=> the HDR switch doesn't work (can't switch between Multi Zone to Single Zone)
iii) AURA Sync=>Sync devices & AURA effects=> No devices available.
iv) Settings=>Update Center=> AURA Service Update loop.
9. Please refer snapshots.

Item Version
---- -------
Armoury Crate UWP App 3.2.4.0
ROG Live Service 1.1.10.0
AURA Service (Lighting Service) 3.04.22
Armoury Crate service 3.2.5
ASUS Aac_NBDT HAL 2.4.2.0
ASUS Mouse HAL 1.1.0.27

[TSportM]

after the last hal update user center is dead (slow as hell)

opens and looks like this


exact 3 minutes later


Its at you end as i troubleshoot it whith 3 internet conections and VPN

i no you guys dont like us to rant about this but its about time you fix thsi program overall,


cheers

[sa_783]

It's time to fix all these mistakes. Asus does not work well in this direction, when all these errors have already been corrected ... Some disappointments