09-24-2020 04:46 AM
09-26-2020 06:14 AM
09-26-2020 10:37 AM
Hey, since my laptop back from Asus Service Center, it running smoothly, but a week after it, the (fn + up/down) keyboard brightness is not working, I have to change the brightness setting from the armourycrate. Thats really Inconivnient. Can Anyone help?
Armoury Crate UWP App 18.104.22.168
ROG Live Service 22.214.171.124
AURA Service (Lighting Service) 3.04.22
Armoury Crate service 3.1.5
ASUS Aac_NBDT HAL 126.96.36.199
ASUS Keyboard HAL 1.0.36
ASUS MB Peripheral Products 1.0.30
ASUS Mouse HAL 1.0.36
09-26-2020 03:30 PM
09-27-2020 10:50 AM
09-30-2020 12:44 PM
11-04-2020 07:51 AM
11-04-2020 08:00 AM
11-04-2020 10:27 AM
Include the following info:
1. Laptop G531GT
2. Windows 2004 build 19041.610
3. The information in the "Home - Stats CPU" is no longer displayed. And Fan Noise is no displayed.
4. Item Version
Armoury Crate UWP App 188.8.131.52
ROG Live Service 184.108.40.206
AURA Service (Lighting Service) 3.04.24
Armoury Crate service 3.2.5
ASUS Aac_NBDT HAL 220.127.116.11
ASUS Keyboard HAL 1.01.17
ASUS MB Peripheral Products 1.0.33
ASUS Mouse HAL 18.104.22.168
09-30-2020 07:19 AM
Since the update the following has occurred on my DX550LXS Duo:
I think I've gotten to the point where it's mostly functional, but I still experience intense CPU usage.
I'm now stuck with my ROG key, Aura keys, and fan/power mode/profile button remaining unresponsive. Additionally, when this happens the majority of my FN keys do not work as well as this error occurring in MyAsus (seems to have hosed the system controls interface with the new software):
I have experienced the following issues throughout the process.
Extremely high CPU usage 15-20%.
Doesn't detect all devices.
Game Scan does not work.
System Configuration does not load, for example I can't change between discrete and optimus graphics modes in Armoury Crate.
Aura, fan profile, and ROG Armoury Crate keys on the laptop no longer function properly.
Armoury Crate takes incredibly long to load.
Sometimes the profiles won't load, and GPU stats will not be displayed.
Sometimes I get service not available upon loading Armoury Crate.
Aura Sync is completely broken and will not detect any of the attached devices including system devices.
I can get the service to run with the Crate Install Tool, then the service fails to load yet again on reboot.
Initially, this appears to be an issue with the new Armoury Crate Service, which happens to take a long time to start upon boot as observed in the services snap in module.
This is absolutely unacceptable to have rolled out without proper testing on a laptop that retails for $3699. It seems like there may have been no testing prior to this release and forced update--especially when it was working fine before.
You can see below the System Configuration widget never loads...
Sometimes it loads like this with no GPU or fan stats, as well as without detecting devices.
CPU Usage when functioning, I believe the following two processes are also potentially related.
Service Running w/ Excessive CPU Usage
CPU Usage When Service Hangs Attempting to Start
Service Error When Everything Is SNAFU
10-01-2020 09:40 AM
Do you have issue on your rog Theta 7.1 with lights? this recent update?