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Armoury Crate V2.7.8.0 [Report here if any issues]

MasterC
Community Admin
Community Admin
Hey guys,

Armoury Crate V2.7.8.0 was just released this week.
You can check the version under Settings=>About. The software should update automatically, you can do it manually from there if it has not already.

Here are the release notes, highlighting the key updates since V2.6.14.0

New: Backup/restore to personal profiles in cloud - for all device configurations and custom settings (log in first, find it under your profile)
84931
Added support for ROG Throne & Throne Qi
Added ROG WeChat community entry code for ASUS China account
UI enhancements (Navigation menu, loading process, Game Library, AURA Sync, Game Visual)
Improved performance
Bug Fixes: Update Center


Before reporting issues, please make sure you have the latest software and firmware, then provide as much info as possible to help us understand your setup.
Include the following info:
1. PC / Laptop
2. Aura Sync products
3. 3rd-party peripheral, audio, or lighting software
4. Wired / wireless connection
5. Reinstalled Windows?
6. Windows version & build
7. Previous version of firmware or software that worked as expected
8. Clarify your issue as clearly as possible.
9. Any screenshots of the issue
10. Copy and paste your system info from Settings=>About=>App diagnostics=>Check

84930
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FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin
90,353 Views
221 REPLIES 221

Before reporting issues, please make sure you have the latest software and firmware, then provide as much info as possible to help us understand your setup.
Include the following info:
1. PC / Laptop: PC
2. Aura Sync products: ROG Strix 2070, ROG Strix Flare, Memory, ROG Strix Magnux, ROG Theta, ROG Aura Terminal, ROG Ryujin
3. 3rd-party peripheral, audio, or lighting software: None
4. Wired / wireless connection: Wired Ethernet
5. Reinstalled Windows?: nope
6. Windows version & build: Version1909 OS Build 18363.836
7. Previous version of firmware or software that worked as expected
8. Clarify your issue as clearly as possible.
Unable to manage any of the product under the Device Table
For rog theta: We are sorry. There;s an error with the device page. The application is going to reload the device page now.
For ROG Rujin: XML format error. Please restart your system. (Status:404 GetCapability)
For Rog Flares: We are sorry. There;s an error with the device page. The application is going to reload the device page now.

9. Any screenshots of the issue
849518495284953
10. Copy and paste your system info from Settings=>About=>App diagnostics=>Check
Item Version
---- -------
Armoury Crate UWP App 2.7.8.0
ROG Live Service 1.0.28.0
AURA Service (Lighting Service) 3.04.02
Armoury Crate lite service 2.7.10
ASUS AIOFan HAL 1.1.8
ASUS AURA Extension Card HAL 1.0.22
ASUS AURA Motherboard HAL 1.0.58
ASUS Aac_NBDT HAL 2.2.12.0
ASUS Keyboard HAL 1.01.20
ASUS MB Peripheral Products 1.0.33
ASUS MousePad HAL 1.0.1.2
AacAudioHal 1.3.8.0
AacVGA 0.0.2.6
CosairDram 1.0.13
KingstonDram 1.0.24
AURA DRAM Component 1.0.37
ENE RGB HAL 1.0.17.0
ENE_DRAM_RGB_AURA42 1.00.02
ENE_EHD_ASM_HAL 1.00.05
ENE_EHD_M2_HAL 1.00.02
GALAX GAMER RGB 1.00.02
PHISON HAL 1.0.3.0
Patriot Viper M2 SSD RGB 1.00.05
Patriot Viper RGB 1.00.08

MadaDETuge wrote:
Before reporting issues, please make sure you have the latest software and firmware, then provide as much info as possible to help us understand your setup.
Include the following info:
1. PC / Laptop: PC
2. Aura Sync products: ROG Strix 2070, ROG Strix Flare, Memory, ROG Strix Magnux, ROG Theta, ROG Aura Terminal, ROG Ryujin
3. 3rd-party peripheral, audio, or lighting software: None
4. Wired / wireless connection: Wired Ethernet
5. Reinstalled Windows?: nope
6. Windows version & build: Version1909 OS Build 18363.836
7. Previous version of firmware or software that worked as expected
8. Clarify your issue as clearly as possible.
Unable to manage any of the product under the Device Table
For rog theta: We are sorry. There;s an error with the device page. The application is going to reload the device page now.
For ROG Rujin: XML format error. Please restart your system. (Status:404 GetCapability)
For Rog Flares: We are sorry. There;s an error with the device page. The application is going to reload the device page now.

9. Any screenshots of the issue
849518495284953
10. Copy and paste your system info from Settings=>About=>App diagnostics=>Check
Item Version
---- -------
Armoury Crate UWP App 2.7.8.0
ROG Live Service 1.0.28.0
AURA Service (Lighting Service) 3.04.02
Armoury Crate lite service 2.7.10
ASUS AIOFan HAL 1.1.8
ASUS AURA Extension Card HAL 1.0.22
ASUS AURA Motherboard HAL 1.0.58
ASUS Aac_NBDT HAL 2.2.12.0
ASUS Keyboard HAL 1.01.20
ASUS MB Peripheral Products 1.0.33
ASUS MousePad HAL 1.0.1.2
AacAudioHal 1.3.8.0
AacVGA 0.0.2.6
CosairDram 1.0.13
KingstonDram 1.0.24
AURA DRAM Component 1.0.37
ENE RGB HAL 1.0.17.0
ENE_DRAM_RGB_AURA42 1.00.02
ENE_EHD_ASM_HAL 1.00.05
ENE_EHD_M2_HAL 1.00.02
GALAX GAMER RGB 1.00.02
PHISON HAL 1.0.3.0
Patriot Viper M2 SSD RGB 1.00.05
Patriot Viper RGB 1.00.08



What is your update in the program?

Go to Settings=>Update Center and update sofware.

TheEternaL wrote:
What is your update in the program?

Go to Settings=>Update Center and update sofware.

84962
As for the update for Maximus Hero, please take a look at this thread: https://rog.asus.com/forum/showthread.php?117913-Unable-to-update-ROG-Maximus-XI-Hero-in-Armoury-Cra...

Hi there! Everyone I am reading your messages! Strange that no one points out that the new update of the Armoury Crate is in Chinese, half in English do not understand how it goes together!?
Or the Asus is a need to develop their language.
Every gamer has suffered from small-screen videos

Razer68 wrote:
Hi there! Everyone I am reading your messages! Strange that no one points out that the new update of the Armoury Crate is in Chinese, half in English do not understand how it goes together!?
Or the Asus is a need to develop their language.


I didn't have problem with language everything is in English.

84967
Every gamer has suffered from small-screen videos

Razer68 wrote:
84967


So just a small doubt, I cannot see "tools" tab in the armoury crate as you all. Is armoury crate different for different models of Laptops / desktops?

vashish27 wrote:
So just a small doubt, I cannot see "tools" tab in the armoury crate as you all. Is armoury crate different for different models of Laptops / desktops?


Could be that it's different from one computer to another.
Every gamer has suffered from small-screen videos

Razer68 wrote:
Could be that it's different from one computer to another.


Maybe, thanks for the reply.
The rest of the interface seems exactly same though except the missing tools tab.

vashish27 wrote:
Maybe, thanks for the reply.
The rest of the interface seems exactly same though except the missing tools tab.


Did you try a re-installation the Armoury Crate!?
Every gamer has suffered from small-screen videos