Hey guys,
Armoury Crate V2.7.8.0 was just released this week.
You can check the version under Settings=>About. The software should update automatically, you can do it manually from there if it has not already.
Here are the release notes, highlighting the key updates since V2.6.14.0
New: Backup/restore to personal profiles in cloud - for all device configurations and custom settings (log in first, find it under your profile)
Added support for ROG Throne & Throne Qi
Added ROG WeChat community entry code for ASUS China account
UI enhancements (Navigation menu, loading process, Game Library, AURA Sync, Game Visual)
Improved performance
Bug Fixes: Update Center
Before reporting issues, please make sure you have the latest software and firmware, then provide as much info as possible to help us understand your setup.
Include the following info:
1. PC / Laptop
2. Aura Sync products
3. 3rd-party peripheral, audio, or lighting software
4. Wired / wireless connection
5. Reinstalled Windows?
6. Windows version & build
7. Previous version of firmware or software that worked as expected
8. Clarify your issue as clearly as possible.
9. Any screenshots of the issue
10. Copy and paste your system info from Settings=>About=>App diagnostics=>Check
Armoury Crate V2.7.8.0 was just released this week.
You can check the version under Settings=>About. The software should update automatically, you can do it manually from there if it has not already.
Here are the release notes, highlighting the key updates since V2.6.14.0
New: Backup/restore to personal profiles in cloud - for all device configurations and custom settings (log in first, find it under your profile)
Added support for ROG Throne & Throne Qi
Added ROG WeChat community entry code for ASUS China account
UI enhancements (Navigation menu, loading process, Game Library, AURA Sync, Game Visual)
Improved performance
Bug Fixes: Update Center
Before reporting issues, please make sure you have the latest software and firmware, then provide as much info as possible to help us understand your setup.
Include the following info:
1. PC / Laptop
2. Aura Sync products
3. 3rd-party peripheral, audio, or lighting software
4. Wired / wireless connection
5. Reinstalled Windows?
6. Windows version & build
7. Previous version of firmware or software that worked as expected
8. Clarify your issue as clearly as possible.
9. Any screenshots of the issue
10. Copy and paste your system info from Settings=>About=>App diagnostics=>Check
1. PC
2. Aura Sync products: Crosshair VIII Hero, Strix RTX2080 Ti OC, Strix Flare, ROG Spotlight, ASUS ROG Strix LC 360 RGB (90RC0071-M0UAY0)
3. 3rd-party peripheral, audio, or lighting software: G.Skill Trident Z RGB DIMM Kit 32GB, DDR4-3600, CL17-18-18-38 (F4-3600C17Q-32GTZR), Tower Phanteks Enthoo Luxe with RGB Cable connected to the Mainboard
4. Wired / wireless connection: Monitor is connected via Displayport and the USB 3.0 Upstream ist connected to a USB 3.0 Port on the Mainboard. The ROG Spatha ist wired and wireless, but that makes no difference.
5. Reinstalled Windows? 2 Times in the last 3 months.
6. Windows version & build: Win 10, Version 1909, Build 18363.836
7. Previous version of firmware or software that worked as expected: 4 Months ago my monitor and mouse was in the list in Aura Sync on Armoury Crate and i could control all LEDs. I think it was the 2.6.x Version of Armoury Crate.
At this Time, the Firmware of the Mouse and Dongle was an older one. Now i have 1.8 and 1.4 installed on the both.
8. Clarify your issue as clearly as possible.
I cant see the Monitor and my Mouse (wired or wirless) in the Aura Sync. It dont connect to it. I used the mouse wirelessly, hoping that if the battery runs out, it will reset and it will be recognized, but unfortunately that didn't work.
And my Monitor is in connected correctly and the Aura Sync is on in options from the Monitor, but that didn't work, too.
9. Any screenshots of the issue
10. Item Version
---- -------
Armoury Crate UWP App 2.7.8.0
ROG Live Service 1.0.28.0
AURA Service (Lighting Service) 3.04.02
Armoury Crate lite service 2.7.10
ASUS AIOFan HAL 1.1.8
ASUS AURA Extension Card HAL 1.0.22
ASUS AURA Motherboard HAL 1.0.64
ASUS Keyboard HAL 1.01.20
ASUS MB Peripheral Products 1.0.33
AacAudioHal 1.3.8.0
AacVGA 0.0.2.6
KingstonDram 1.0.24
AURA DRAM Component 1.0.42
ENE RGB HAL 1.0.17.0
PHISON HAL 1.0.3.0
Patriot Viper DRAM RGB 1.0.8.2
2. Aura Sync products: Crosshair VIII Hero, Strix RTX2080 Ti OC, Strix Flare, ROG Spotlight, ASUS ROG Strix LC 360 RGB (90RC0071-M0UAY0)
3. 3rd-party peripheral, audio, or lighting software: G.Skill Trident Z RGB DIMM Kit 32GB, DDR4-3600, CL17-18-18-38 (F4-3600C17Q-32GTZR), Tower Phanteks Enthoo Luxe with RGB Cable connected to the Mainboard
4. Wired / wireless connection: Monitor is connected via Displayport and the USB 3.0 Upstream ist connected to a USB 3.0 Port on the Mainboard. The ROG Spatha ist wired and wireless, but that makes no difference.
5. Reinstalled Windows? 2 Times in the last 3 months.
6. Windows version & build: Win 10, Version 1909, Build 18363.836
7. Previous version of firmware or software that worked as expected: 4 Months ago my monitor and mouse was in the list in Aura Sync on Armoury Crate and i could control all LEDs. I think it was the 2.6.x Version of Armoury Crate.
At this Time, the Firmware of the Mouse and Dongle was an older one. Now i have 1.8 and 1.4 installed on the both.
8. Clarify your issue as clearly as possible.
I cant see the Monitor and my Mouse (wired or wirless) in the Aura Sync. It dont connect to it. I used the mouse wirelessly, hoping that if the battery runs out, it will reset and it will be recognized, but unfortunately that didn't work.
And my Monitor is in connected correctly and the Aura Sync is on in options from the Monitor, but that didn't work, too.
9. Any screenshots of the issue
10. Item Version
---- -------
Armoury Crate UWP App 2.7.8.0
ROG Live Service 1.0.28.0
AURA Service (Lighting Service) 3.04.02
Armoury Crate lite service 2.7.10
ASUS AIOFan HAL 1.1.8
ASUS AURA Extension Card HAL 1.0.22
ASUS AURA Motherboard HAL 1.0.64
ASUS Keyboard HAL 1.01.20
ASUS MB Peripheral Products 1.0.33
AacAudioHal 1.3.8.0
AacVGA 0.0.2.6
KingstonDram 1.0.24
AURA DRAM Component 1.0.42
ENE RGB HAL 1.0.17.0
PHISON HAL 1.0.3.0
Patriot Viper DRAM RGB 1.0.8.2
Cyrix187 wrote:
1. PC
2. Aura Sync products: Crosshair VIII Hero, Strix RTX2080 Ti OC, Strix Flare, ROG Spotlight, ASUS ROG Strix LC 360 RGB (90RC0071-M0UAY0)
3. 3rd-party peripheral, audio, or lighting software: G.Skill Trident Z RGB DIMM Kit 32GB, DDR4-3600, CL17-18-18-38 (F4-3600C17Q-32GTZR), Tower Phanteks Enthoo Luxe with RGB Cable connected to the Mainboard
4. Wired / wireless connection: Monitor is connected via Displayport and the USB 3.0 Upstream ist connected to a USB 3.0 Port on the Mainboard. The ROG Spatha ist wired and wireless, but that makes no difference.
5. Reinstalled Windows? 2 Times in the last 3 months.
6. Windows version & build: Win 10, Version 1909, Build 18363.836
7. Previous version of firmware or software that worked as expected: 4 Months ago my monitor and mouse was in the list in Aura Sync on Armoury Crate and i could control all LEDs. I think it was the 2.6.x Version of Armoury Crate.
At this Time, the Firmware of the Mouse and Dongle was an older one. Now i have 1.8 and 1.4 installed on the both.
8. Clarify your issue as clearly as possible.
I cant see the Monitor and my Mouse (wired or wirless) in the Aura Sync. It dont connect to it. I used the mouse wirelessly, hoping that if the battery runs out, it will reset and it will be recognized, but unfortunately that didn't work.
And my Monitor is in connected correctly and the Aura Sync is on in options from the Monitor, but that didn't work, too.
9. Any screenshots of the issue
10. Item Version
---- -------
Armoury Crate UWP App 2.7.8.0
ROG Live Service 1.0.28.0
AURA Service (Lighting Service) 3.04.02
Armoury Crate lite service 2.7.10
ASUS AIOFan HAL 1.1.8
ASUS AURA Extension Card HAL 1.0.22
ASUS AURA Motherboard HAL 1.0.64
ASUS Keyboard HAL 1.01.20
ASUS MB Peripheral Products 1.0.33
AacAudioHal 1.3.8.0
AacVGA 0.0.2.6
KingstonDram 1.0.24
AURA DRAM Component 1.0.42
ENE RGB HAL 1.0.17.0
PHISON HAL 1.0.3.0
Patriot Viper DRAM RGB 1.0.8.2
After my last Post, i have invest a few hours and i used different Crate and Rog Live Service Installs. After i used a 1mb great Armoury Install Tool from 20.04.2020, my ROG Spatha, Strix Flare, ASUS ROG Swift PG27VQ and the Spotlight connected. But now, my Mainboard, Ram, LC 360 AiO and GraphicsCard dont connect. I have save the folder under Program and Programm x86 from Asus. Here was some new Folders and here ist the copy of Crate:
Item Version
---- -------
Armoury Crate UWP App 2.7.8.0
ROG Live Service 1.0.28.0
AURA Service (Lighting Service) 3.04.02
Armoury Crate lite service 2.7.10
ASUS AIOFan HAL 1.1.8
ASUS AURA Extension Card HAL 1.0.22
ASUS AURA Motherboard HAL 1.0.64
ASUS AURA Odd Component 1.0.8
ASUS Aac_NBDT HAL 2.2.9.1
ASUS Keyboard HAL 1.01.20
ASUS MB Peripheral Products 1.0.33
ASUS Mouse HAL 1.0.53
ASUS MousePad HAL 1.0.1.2
AacAudioHal 1.02.12
AacDispaly 1.1.25
AacVGA 0.0.2.6
CosairDram 1.0.13
KingstonDram 1.0.24
AURA DRAM Component 1.0.42
ENE RGB HAL 1.0.17.0
ENE_DRAM_RGB_AURA42 1.00.02
ENE_EHD_ASM_HAL 1.00.05
ENE_EHD_M2_HAL 1.00.02
GALAX GAMER RGB 1.00.02
PHISON HAL 1.0.3.0
Patriot Viper DRAM RGB 1.0.8.2
Patriot Viper M2 SSD RGB 1.00.04
In the morning i had formated my PC and now its clean. I install at First the newest Crate Version and now its the same Problem like before. All is connected, only my Display and Mouse, doesnt. I have try to copy the folders with the Mouse.dll data from the ROG SPATHA and the Display Folders, too to the right directory, but it doesnt works. The new info from now in Crate is the same before:
Item Version
---- -------
Armoury Crate UWP App 2.7.8.0
ROG Live Service 1.0.28.0
AURA Service (Lighting Service) 3.04.02
Armoury Crate lite service 2.7.10
ASUS AIOFan HAL 1.1.8
ASUS AURA Extension Card HAL 1.0.22
ASUS AURA Motherboard HAL 1.0.64
ASUS Keyboard HAL 1.01.20
ASUS MB Peripheral Products 1.0.33
AacVGA 0.0.2.6
KingstonDram 1.0.24
AURA DRAM Component 1.0.42
ENE RGB HAL 1.0.17.0
PHISON HAL 1.0.3.0
Patriot Viper DRAM RGB 1.0.8.2
1. Make sure you have the directory right - it's hidden. C:\ProgramData\ASUS\ArmourySDK\Keyboard
(not C:\Program Files)
Files should look like this:
2. Was this resolved after a proper power cycle?
(not C:\Program Files)
Files should look like this:
2. Was this resolved after a proper power cycle?
MadaDETuge wrote:
Hi,
Thanks for fast response.
1. For Flare issue, I don't have a folder called "Keyboard\ROG Strix Flare" under Armoury SDK. (I'm pretty sure I installed it)
2. The new DeviceHalDetect.dll doesn't work, although I will try to perform the power cycle more times when I finish my work.
