Armoury Crate V2.7.8.0 [Report here if any issues]

[MasterC]

Hey guys,

Armoury Crate V2.7.8.0 was just released this week.
You can check the version under Settings=>About. The software should update automatically, you can do it manually from there if it has not already.

Here are the release notes, highlighting the key updates since V2.6.14.0

New: Backup/restore to personal profiles in cloud - for all device configurations and custom settings (log in first, find it under your profile)

Added support for ROG Throne & Throne Qi
Added ROG WeChat community entry code for ASUS China account
UI enhancements (Navigation menu, loading process, Game Library, AURA Sync, Game Visual)
Improved performance
Bug Fixes: Update Center

Before reporting issues, please make sure you have the latest software and firmware, then provide as much info as possible to help us understand your setup.
Include the following info:
1. PC / Laptop
2. Aura Sync products
3. 3rd-party peripheral, audio, or lighting software
4. Wired / wireless connection
5. Reinstalled Windows?
6. Windows version & build
7. Previous version of firmware or software that worked as expected
8. Clarify your issue as clearly as possible.
9. Any screenshots of the issue
10. Copy and paste your system info from Settings=>About=>App diagnostics=>Check

[MasterC]

Hey Guys, I'll have our guys look into potential issues with the latest update asap.

[ANGELDUST]

I can't access any setting other than MOBO I see everything but no option arrow at the bottom to change things like my gif on my RYUO

[gabrielv]

After the update something went wrong, so I decided to re install it and now I couldn't install it, ASUS must provide an official uninstaller/repair tool, because I found on the logs:

2020-07-16 03:21:29 ROG Live Service and Armoury Crate exist.
2020-07-16 03:21:29 Launcher exists, start launching Armoury Crate ...
2020-07-16 03:21:29 Launch Armoury Crate successfully (-294295932)
2020-07-16 03:21:29 Write installfinish to registry
2020-07-16 03:21:29 Success writing to Registry. value=1

But Armoury Crate is not installed now (because I've uninstalled it and tried to re-install it). I've removed registry entries, all ASUS folders under Program Files, Program Files (x86), %PROGRAMDATA% and User's AppData folder.

It doesn't work now.

[miky86bindo]

gabrielv wrote:
After the update something went wrong, so I decided to re install it and now I couldn't install it, ASUS must provide an official uninstaller/repair tool, because I found on the logs:

2020-07-16 03:21:29 ROG Live Service and Armoury Crate exist.
2020-07-16 03:21:29 Launcher exists, start launching Armoury Crate ...
2020-07-16 03:21:29 Launch Armoury Crate successfully (-294295932)
2020-07-16 03:21:29 Write installfinish to registry
2020-07-16 03:21:29 Success writing to Registry. value=1

But Armoury Crate is not installed now (because I've uninstalled it and tried to re-install it). I've removed registry entries, all ASUS folders under Program Files, Program Files (x86), %PROGRAMDATA% and User's AppData folder.

It doesn't work now.

Same here, I did the same but when I attempt to reinstall the last version of Armoury crate, after half process of installation, the red bar (installation progress) disappears and the program crash and nothing works at all.

Any advice??

[Arokhantos]

Everything worked fine before and stopped working today i can change rgb color profiles like i want, the problem is every time i startup it reverts to a default state either static or another profile that makes me wanna kill my self, i don't want to waste all day trying to fix your crappy software if set it to rainbow i want rainbow, i do not want anything else it is not respecting my settings and profiles do not automaticly switch unless i first startup the armory crate now all these issues i have is either without auto switching profiles it just defaults to static or another profile.
Also for rgb software i find it very disturbing the lack of optional effects even corsair has more choice when it comes to rgb, why is this software so bad, i am really getting pissed off i just had an ear infection if i stress i start hearing my own voice my own breathing my own heartbeat at 10000% volume distorted, please have this resolved within 24 hours or this is my last asus product i ever buy, i already have a useless 300€ brick from you guys a router where adaptive QoS does not work at all and just acts like any other brick that only cost 20€

I even restored a old clone backup of windows drive today that had everything working fine for month's that is suffering same bug after updating armory crate.
Item Version
---- -------
Armoury Crate UWP App 2.7.13.0
ROG Live Service 1.1.0.0
AURA Service (Lighting Service) 3.04.13
Armoury Crate lite service 3.0.4
ASUS AIOFan HAL 1.1.11
ASUS AURA Extension Card HAL 1.0.23
ASUS AURA Motherboard HAL 1.0.66
AacVGA 0.0.2.6
KingstonDram 1.0.26
AURA DRAM Component 1.0.48
ENE RGB HAL 1.1.23.0
ENE_EHD_M2_HAL 1.0.5.0
PHISON HAL 1.0.3.0
Patriot Viper DRAM RGB 1.0.8.2
Patriot Viper M2 SSD RGB 1.0.5.1

[Arokhantos]

Every few boots only 1 led per fan lights up for me with rest being dark sometimes also with lightstrip on front on my lian li rog certified case.
I really do not mind betas but it must be marked as beta and there need to be a stable release to with beta being optional atleast you will know you may run into issues with the option to drop back to stable.

[Crowley_07]

Thank god I have only the keyboard, the idea of trying to control multiple devices with this software in the state it is in currently does not sound like a good time 😛

[Arokhantos]

Appearntly supose to be able control my ram to but asus decided to drop corsair vengeance rgb pro

One thing i also noticed if i set amount of leds per strip it sometimes reverts to default to, and not even randomy profile my fans turn red with both led strips on 5v rgb while motherboard turns white to default static

[xufos69]

today my armoury crate update to version 2.7.13.0 and my asus formula XI mobo cannot be detected on armoury crate :(. previous version my mobo can be detected

[Arokhantos]

A reinstall wont work their software is litterally broken i reverted back to old image that was working fine before update, and it just broke again heck i just discovered it has been more broken then i thought before previously cos PC just boots up with static color then would turn to rainbow now for some reason it loads rainbow on cold boot again but upon entering windows it changes to crappy rainbow effect thinking my fan leds have 120 leds instead of 16 and then it only lights up 1 led per fan every few boots this is not an hardware issue its a software issue the software issue being armory crate.

And why has there been no update yet even tho this has been reported 24 hours ago ? can you for the love of god stop pushing out beta updates and least test before you launch an update and push a rollback update already i cannot disable auto update or revert to older vision this is idiotic......