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Armoury Crate Update 6.1.13.0 services are not running properly Bug

nyanghee
Level 7

Hello everyone,

After updating Armoury Crate to version 6.1.13.0 on my ASUS B650E-I Strix motherboard running Windows 11 Pro 27788.1000, I encountered an error stating "services are not running properly" upon launch. Multiple reinstallations using the Armoury Crate Uninstall Tool and ArmouryCrateInstallTool did not resolve the issue.

Upon investigation, I noticed that the ArmouryCrate service was running from "C:\Program Files\ASUS\ARMOURY CRATE Lite Service\ArmouryCrate.Service.exe", despite the presence of another directory: "C:\Program Files\ASUS\Armoury Crate Service". Manually stopping the existing service and starting "C:\Program Files\ASUS\Armoury Crate Service\ArmouryCrate.Service.exe" from the latter directory allowed Armoury Crate to function correctly, with my motherboard being recognized.

To implement this fix, I executed some commands in powershell to delete old service and create the new one. This solution restored full functionality. Has anyone else experienced a similar issue or can shed light on why there are two separate service directories?

 

2,419 Views
10 REPLIES 10

Beastmode19
Level 8

i have the same problem, and after doing the same steps you shared, it's now working!

edit:

u can edit the binPath of the already installed service, instead of deleting and creating new one

by this command as admin

sc config ArmouryCrateService binPath="C:\Program Files\ASUS\Armoury Crate Service\ArmouryCrate.Service.exe"

thanks

nvm I figured it out - I was using powershell instead of command prompt 🙂

This worked for me, thank you!

Overose
Level 8

I am having the same issues on my Zephyrus G14 (2024) Laptop.  I have tried multiple fixes and the only thing that worked is a clean install of the programs involved.  Unfortunately that is only a temporary fix as if I close the software and open it again the same errors occur.  Potentially an issue with the background task service for Armoury Crate.

JP93
Level 8

Beastmode19 thank you for that script. I opened command prompt and pasted that in there, and my devices are now showing properly in armoury crate!

SasuBlack
Level 7

so i have the same issue but i dont know how to use powershell since it always says no positionsparameter found etc when i type in that command posted here to edit the binpath
so whats the fix if u dont understand and know how to use powershell

Edit: the fix is: use "Command Prompt" to use that command; don't use powershell or if u do use powershell type "sc.exe" if í understood right 

Use command prompt (run as admin) instead of powershell. Using command prompt worked for me, powershell did not.

nyanghee
Level 7

For powershell I used:

1. 

sc.exe delete ArmouryCrateService

2.

New-Service -Name "ArmouryCrateService" -BinaryPathName "C:\Program Files\ASUS\Armoury Crate Service\ArmouryCrate.Service.exe" -DisplayName "Armoury Crate Service" -StartupType Automatic

 

i can't fix how expland for me plss