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Armoury Crate Uninstaller 2.2.5.0 Leaves Behind Stuff

achugh
Level 9

Dear Support,

I noticed that in Solved: Armoury Crate V5.8.6.0 & V5.7.9.0 / AURA Creator V3.7.6.0 [Report here if any issues] (asus.... thread the uninstallation issues should not be reported so I am creating this separate thread.

Once the uninstallation finishes and a reboot happens in Windows 11 23H2, I still see ASUS stuff left behind. See below for details:

  1. C:\Program Files\ASUS\ACOnePackageTemp with all the files inside this folder is left behind.
  2. C:\Program Files\BongioviMB folder was left behind. It was installed by the MBLedSDK and I do not need these Bongiovi Drivers. It is the main reason I am uninstalling the whole suite.
  3. C:\Program Files (x86)\ASUS\AsusCertService folder and the Windows Service named "Asus Certificate Service" is still running.
  4. C:\Program Files (x86)\ASUS\AXSP folder and the Windows Service named "ASUS Com Service" is still running.
  5. C:\Windows\System32\AsusUpdateCheck.exe file still exists and the Windows Service named "AsusUpdateCheck" still exists. Although it is set to start automatically, it has not started itself up. I am not sure what is going on with this service.
  6. C:\Program Files (x86)\ASUS\AsusFanControlService folder is left behind which has 3 other folders in it named "2.03.20", "2.03.35" and "2.03.37" folders. I am not sure who is using or can I delete them? It looks the upgrades continued to create new folders without deleting the old ones and the uninstaller was not aware of them and hence they were not deleted. Maybe the uninstaller can delete this folder and all child folders in its next update.
  7. The complete C:\ProgramData\ASUS folder is left behind with lots of child folders. Most of them have bunch of log files.
  8. Empty C:\Users\<Profile>\AppData\Local\ASUS folder was left behind
  9. C:\Users\<Profile>\AppData\Roaming\asus_framework folder with "Local State" file left behind
  10. C:\Users\<Profile>\AppData\Local\AcSdkInsLog folder with bunch of log files is left behind.
  11. C:\Users\<Profile>\AppData\Local\Packages\ASUSAmbientHAL64_gsg7p0crx7n6a UWP Package is left behind. Which/package is this?
  12. C:\Users\<Profile>\AppData\Local\Packages\1527c705-839a-4832-9118-54d4Bd6a0c89_cw5n1h2txyewy UWP Package is left behind. Which/package is this?
  13. C:\Users\<Profile>\AppData\Local\Packages\c5e2524a-ea46-4f67-841f-6a9465d9d515_cw5n1h2txyewy UWP Package is left behind. Which/package is this?
  14. C:\Users\<Profile>\AppData\Local\Packages\cr.sb.cdm3e4d1a088c1f6d498c84f3c86de73ce49f82a104 folder is left behind with jus AC child folder and its contents.
  15. C:\Users\<Profile>\AppData\Local\Packages\cr.sb.cdmf5200eafd3ad904629cbb0f87a78a3c7211081fe folder was left behind.
  16. C:\Users\<Profile>\AppData\Local\Packages\cr.sb.prnc3e4d1a088c1f6d498c84f3c86de73ce49f82a104 folder was left behind.
  17. C:\Users\<Profile>\AppData\Local\Packages\E2A4F912-2574-4A75-9BB0-0D023378592B_cw5n1h2txyewy folder was left behind.
  18. C:\Users\<Profile>\AppData\Local\Packages\F46D4000-FD22-4DB4-AC8E-4E1DDDE828FE_cw5n1h2txyewy folder was left behind.
  19. C:\Program Files (x86)\LightingService folder was left behind
  20. The following scheduled tasks are also left behind which now point to folders and files that have all been removed. So, this ASUS Task Group should have been deleted but it is not.
    achugh_0-1717251873395.pngachugh_1-1717251886699.pngachugh_2-1717251899457.png

     

I did not look into registry as to what is left behind as I am not sure what is really needed and what is missed.

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