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Armoury Crate stop working

Cookies
Level 9

Hello,

I have a ROG Strix G713 RM from 2022 and everything was working fine, until today when i started the laptop unplugged and unconnected to the internet and I get an update error:

Cookies_0-1735030341990.png

 

Update error everytime I start the App

after this everytime i start the app I get this error, I already uninstalled it using the rog uninstaller and install it again but i always get this error, even if I check to skip this update when i start the app and the dashboard is like this, i can't change the GPU anymore or the Power Mode or change the keyboard lights

Cookies_1-1735030343005.png

 

The app is not working and its in error loop, because there must be some temp file or command that is not going away during the several unnistalls that i already did, also its saying that is missing some programs

Cookies_2-1735030342451.png

 

Google Form with Log 

Sorry but I don't know the correct link to put to the google form?

Is there a way to fix this?

Best Regards.,

Alex

321 Views
6 REPLIES 6

betanoir
Level 8

I'm having exactly the same issue.

I've tried uninstalling armoury crate, aura service, everything - reinstalling after that - but to no avail.

Cookies
Level 9

When are you guys giving us an offline installer to solve this problem or update the app??

I got mine to work after uninstalling it with the uninstaller on Asus website, then going to Windows settings and changing the install location of new applications to my OS drive.

 

After that, re-install Asus Armoury Crate and it should work. I also disabled Epic Games from running on start-up as apparently that creates problems

Cookies
Level 9

I already try it and it didn't work we need a off-line installer for each version and not this from of update

I never changed this menu 

Cookies
Level 9

Still waiting for a solution. 😞

Hi @Cookies 

An overhaul including some UI changes should be coming very soon, which is why the form has been closed. Hang tight, should expect something after CNY. 

9800X3D / 6400 CAS32 / ROG X870 Crosshair / TUF RTX 4090