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Armoury Crate Service Crashing on ROG Flow X13

Andreas_t
Level 7

Since the latest update, the armoury crate service randomly crashes and takes the whole system down with it (meaning windows crashes and restarts). I can't tell what event triggers the issue as the problem occured during game as well as during browsing the web.

Here are the error details from windows event viewer:

Faulting application name: ArmouryCrate.Service.exe, version: 6.1.11.0, time stamp: 0x6789b1c1
Faulting module name: ArmouryCrate.Service.exe, version: 6.1.11.0, time stamp: 0x6789b1c1
Exception code: 0xc0000005
Fault offset: 0x0000000000019af9
Faulting process id: 0x196C
Faulting application start time: 0x1DBB020B08C8404
Faulting application path: C:\Program Files\ASUS\Armoury Crate Service\ArmouryCrate.Service.exe
Faulting module path: C:\Program Files\ASUS\Armoury Crate Service\ArmouryCrate.Service.exe
Report Id: eb005c8d-6157-4092-9d14-9b5fb2cc06d9
Faulting package full name:
Faulting package-relative application ID:
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The Service version says 6.1.11.0, but the installed armoury crate is version 6.1.13.0. According to armoury crate and myAsus, there are currently no further updates available.

system details:

ROG Flow X13 GV301RE
Firmware: GV301RE.331
Windows 11 Home, 10.0.26100

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