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Armoury Crate - ROG STRIX SCOPE II Issue

motamOticed
Level 7

Hey everyone,

I’m having an issue with Armoury Crate and I’m hoping someone can help. Yesterday, I bought the ROG STRIX SCOPE II keyboard, connected it, and installed all the updates in Armoury Crate. However, when I go to the ROG STRIX SCOPE II tab, all I see is blank space:

motamOticed_0-1729324007941.png


The same thing happens with the Featured sections in Game Deals and Content Platform.

I’ve already reinstalled Armoury Crate 5 times (following the official tutorial, manually removing files, and even trying third-party uninstallers), but the issue persists.

I also tried connecting the keyboard to a friend’s laptop, and it worked perfectly there.

Has anyone experienced this before or knows how to fix it? Any help would be greatly appreciated!


----------------------------------------------------------------------------------------------------------
Item Version
---- -------
Armoury Crate UWP App 5.9.9.0
ROG Live Service 2.4.24.0
Aura Service (Lighting Service) 3.07.54
Armoury Crate service 5.9.9
Aura Wallpaper Service Не установлено
Aura SDK 3.04.46
ArmouryDevice 4.2.0.4
ASUS Ambient HAL 4.2.0.0
ASUS Keyboard HAL 1.2.86.0
KeyboardSDK 3.00.78
MainSDK 2.01.29
Armoury Crate Plugin - Keyboard 1.3.7
AI Noise Cancelation Audio Software 3.2.0
ROG STRIX SCOPE II 4.03.19
----------------------------------------------------------------------------------------------------------

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1 ACCEPTED SOLUTION

Accepted Solutions

Jevelous
Level 9

Hello. Check if EdgeWebView2 is installed. If not, download and install separately (without the browser itself).

13700KF / 32x2 6600 CL 32 / Rog Strix Z790-E Gaming Wifi 2/ Rog Strix 4080

View solution in original post

3 REPLIES 3

motamOticed
Level 7

I also have a log.logE file, but when I try to upload it, I get the message: "The file type (.logE) is not supported."

Jevelous
Level 9

Hello. Check if EdgeWebView2 is installed. If not, download and install separately (without the browser itself).

13700KF / 32x2 6600 CL 32 / Rog Strix Z790-E Gaming Wifi 2/ Rog Strix 4080

Thank you, now everything works fine.