Armoury Crate or Aura Creator LightingService.exe and FileOperator.exe crashes

[brentmodesitt]

Armoury Crate or Aura Creator LightingService.exe and FileOperator.exe crashes often today.

LightingService.exe is crashing every 2 minutes.

Description
Faulting Application Path: C:\Program Files (x86)\LightingService\LightingService.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: LightingService.exe
Application Version: 3.8.60.0
Application Timestamp: 691e78e6
Fault Module Name: combase.dll
Fault Module Version: 10.0.26100.7462
Fault Module Timestamp: 18322a01
Exception Code: c0000602
Exception Offset: 000de033
OS Version: 10.0.26200.2.0.0.768.101
Locale ID: 1033
Additional Information 1: dbe1
Additional Information 2: dbe13ba1cea9b22fdd115a8fc04895dd
Additional Information 3: 13fe
Additional Information 4: 13fecf90737728c08d417035dd4cb741

Extra information about the problem
Bucket ID: c8d817eab4233530383374f8e4619c23 (1743866093054827555)

Description
Faulting Application Path: C:\Program Files\ASUS\ROG Live Service\FileOperator.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: FileOperator.exe
Application Version: 3.3.12.0
Application Timestamp: f908d142
Fault Module Name: combase.dll
Fault Module Version: 10.0.26100.7462
Fault Module Timestamp: b06f6e14
Exception Code: c0000602
Exception Offset: 000000000009d6a2
OS Version: 10.0.26200.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 4de1
Additional Information 2: 4de1f6177fd3edd8070b213c776573bc
Additional Information 3: dca0
Additional Information 4: dca059e5816abec844b87254d5f03a45

Extra information about the problem
Bucket ID: 4e6329d8a11e2844b22b1f5eeba62708 (1309174609222182664)

[brentmodesitt]

The FileOperator.exe crash seemed to be fixed one day after the day of the FileOperator.exe crashes.  The FileOperator.exe issue seemed to be fixed by Armoury Crate fixes.

 I had updated to the latest Nvidia driver 591.44 and then started seeing the Lighting Service crashes every 2 minutes.  I read another post that talked about Nvidia driver 591.44 plus Armoury Crate not making code changes caused the crashes.  I did check multiple times for Armoury Crate updates, but the crashes every 2 minutes continued.  I had seen this crash occasionally in the past even before that Nvidia driver update, but it was not every 2 minutes like it was this time.  After I rebooted my computer, the Lighting Service crashes are fixed now.

[brentmodesitt]

Well, the lighting service crash is actually not fixed after the restart.  Yesterday, the lighting service crashes stopped after the restart.  Today, the lighting service is back to crashing every 2 minutes.

[brentmodesitt]

Due to the lighting service crashing every 2 minutes, I uninstalled the NVIDIA graphics card in the Windows 11 device manager, downloaded the November 2025 NVIDIA driver, and installed the November 2025 NVIDIA driver.  Until ASUS or NVIDIA fixes this, I cannot use the December 2025 NVIDIA driver.

[brentmodesitt · Accepted solution]

After updating to the December 18, 2025 NVIDIA driver 591.59, I no longer see the ASUS Lighting Service crashing every 2 minutes.

[gastong19]

yo fui al anti virus y excluí la carpeta ,