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Armoury Crate not showing drivers/utility/manuals list

DvLAx3l
Level 9
Like title say on a new fresh windows install I can't get drivers list, when I click on the tools tab it star loading the list, but after it show nothing, any tips?
- CPU : AMD Ryzen 9 5900X - PBO+CO // PPT~TDC~EDC = 200W~120A~140A // FCLK = 1900MHz

- Mobo : ASUS ROG Crosshair VIII Dark Hero // Bios 4402 (AMD AM4 AGESA V2 PI 1.2.0.8)

- GPU : AMD Radeon RX 6900XT reference - core 500/2500Mhz @ 1100mV +15%PL (295W) // memory 2130MHz FT

- RAM : 32GB (4*8GB) Corsair Dominator Platinum RGB (CMT32GX4M4C3600C18 - Samsung B-Die - A0) @ 3800C14 - 1.5V // UCLK = 1900MHz

- SSD : 2* Samsung 980 PRO 1Tb NVMe M.2 PCIe 4.0 x4 + 2* Samsung 870 EVO 2TB SATA + 1* Samsung 850 PRO 512GB SATA

- CPU cooler : Corsair H150i elite LCD (360mm)

- PSU : Corsair HX850i (OCP multi rail) // UPS : Green Cell 2000VA/1400W pure sine wave
19 REPLIES 19

Nate152 wrote:
Thank you,

Shouldn't have to fool with the registry, are the drivers now loading for you?


I've tryied a fresh install of the os this morning and nothing, same issue, anyway I checked again 30 sec. ago and it works! Something wrong server side?
- CPU : AMD Ryzen 9 5900X - PBO+CO // PPT~TDC~EDC = 200W~120A~140A // FCLK = 1900MHz

- Mobo : ASUS ROG Crosshair VIII Dark Hero // Bios 4402 (AMD AM4 AGESA V2 PI 1.2.0.8)

- GPU : AMD Radeon RX 6900XT reference - core 500/2500Mhz @ 1100mV +15%PL (295W) // memory 2130MHz FT

- RAM : 32GB (4*8GB) Corsair Dominator Platinum RGB (CMT32GX4M4C3600C18 - Samsung B-Die - A0) @ 3800C14 - 1.5V // UCLK = 1900MHz

- SSD : 2* Samsung 980 PRO 1Tb NVMe M.2 PCIe 4.0 x4 + 2* Samsung 870 EVO 2TB SATA + 1* Samsung 850 PRO 512GB SATA

- CPU cooler : Corsair H150i elite LCD (360mm)

- PSU : Corsair HX850i (OCP multi rail) // UPS : Green Cell 2000VA/1400W pure sine wave

The same problem just happened to me where drivers and the other pages ina armoury crate went blank. It coincided with asus services crashing. So I declocked my memory, troubleshoot windows store and windows updates, reboot, login and out 1 or twice. Check Microsoft store for updates And it all came back.

Oh boy it happened again. This morning I did an uinstall and reinstall of ac an other Asus utilities for experimentation. And something is amiss. I ll be back got to look into it.

Well I think mine is ok. I did a few maintenance tasks and a cold reset of the pc and a firewall default reset. No sign of trouble.

Nate152
Moderator
Hard to say.....

But usually, reinstalling windows will fix any problem with Armoury Crate. I hate to tell people to do this because I know it can be a pain, but in reality it can save time rather than searching or waiting days for someone to show up with an easy fix.

Thank you for providing your solution, good to hear it's working for you now.

Nate152 wrote:
Hard to say.....

But usually, reinstalling windows will fix any problem with Armoury Crate. I hate to tell people to do this because I know it can be a pain, but in reality it can save time rather than searching or waiting days for someone to show up with an easy fix.

Thank you for providing your solution, good to hear it's working for you now.


Anyway thanks for your help! regards from Italy!
- CPU : AMD Ryzen 9 5900X - PBO+CO // PPT~TDC~EDC = 200W~120A~140A // FCLK = 1900MHz

- Mobo : ASUS ROG Crosshair VIII Dark Hero // Bios 4402 (AMD AM4 AGESA V2 PI 1.2.0.8)

- GPU : AMD Radeon RX 6900XT reference - core 500/2500Mhz @ 1100mV +15%PL (295W) // memory 2130MHz FT

- RAM : 32GB (4*8GB) Corsair Dominator Platinum RGB (CMT32GX4M4C3600C18 - Samsung B-Die - A0) @ 3800C14 - 1.5V // UCLK = 1900MHz

- SSD : 2* Samsung 980 PRO 1Tb NVMe M.2 PCIe 4.0 x4 + 2* Samsung 870 EVO 2TB SATA + 1* Samsung 850 PRO 512GB SATA

- CPU cooler : Corsair H150i elite LCD (360mm)

- PSU : Corsair HX850i (OCP multi rail) // UPS : Green Cell 2000VA/1400W pure sine wave

Nate152
Moderator

Nate152 wrote:
You're welcome,

Just to confirm, all is working well for you?


Yes, confirmed, all working well!
- CPU : AMD Ryzen 9 5900X - PBO+CO // PPT~TDC~EDC = 200W~120A~140A // FCLK = 1900MHz

- Mobo : ASUS ROG Crosshair VIII Dark Hero // Bios 4402 (AMD AM4 AGESA V2 PI 1.2.0.8)

- GPU : AMD Radeon RX 6900XT reference - core 500/2500Mhz @ 1100mV +15%PL (295W) // memory 2130MHz FT

- RAM : 32GB (4*8GB) Corsair Dominator Platinum RGB (CMT32GX4M4C3600C18 - Samsung B-Die - A0) @ 3800C14 - 1.5V // UCLK = 1900MHz

- SSD : 2* Samsung 980 PRO 1Tb NVMe M.2 PCIe 4.0 x4 + 2* Samsung 870 EVO 2TB SATA + 1* Samsung 850 PRO 512GB SATA

- CPU cooler : Corsair H150i elite LCD (360mm)

- PSU : Corsair HX850i (OCP multi rail) // UPS : Green Cell 2000VA/1400W pure sine wave

Nate152
Moderator
Thank you,

You should be good to go now.

If you run into any issues or have questions, I'll be here.

having the same problem [everything up to date under UpdateCenter -- Armoury Crate v 5.4.10.0 on Win 11 Pro] nothing showing up under drivers [ROG STRIX Z390-I], any solution besides reinstalling windows?

Zniffen
Level 7

HI same issue armoury crate does not show any drivers to install or utility