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Armoury Crate install/uninstall error

EternityHao
Level 7

Hi Everyone,

Can anybody help with the installation? The first time it shows an update in AC, and I click, it gets stuck forever at some "ROG Live Service" part, then I thought to totally uninstall it and re-install it from the website, but after that, I only got the same situation, and it failed there with error code 501. Then, after that, even uninstall doesn't work. So now I cannot modify anything about keyboard Azoth Extreme 2, and my fans, luckily, headsets have a separate control app, so I don't lose control of that.

I searched for several days, and it seems the best way is to reset my whole computer. Is there a better way? Get an older AC? Or we can wait if it's fixed by ASUS?

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1 REPLY 1

EternityHao
Level 7

Oh, ok, I fixed this by upgrading the Microsoft Visual C++ Redistributable to the latest, and deleting all the contents in the Program Cache folder. In case anyone faces the same error as I do. Admin can delete this thread for me. Thx.