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Armoury crate crashes

Level 7

Every time i launch armoury crate it crashes. I've reinstalled it a couple of times and it keeps crashing every time i launch it


Level 7

Here too:

Faulting application name: ArmouryCrate.UserSessionHelper.exe, version:, time stamp: 0x65653d07
Faulting module name: AuraPlugin.dll, version:, time stamp: 0x657aab04
Exception code: 0xc0000005
Fault offset: 0x00000000001d3a32
Faulting process ID: 0x68ec
Faulting application start time: 0x01da4ca08c4e98ac
Faulting application path: C:\Program Files\ASUS\ARMOURY CRATE Service\ArmouryCrate.UserSessionHelper.exe
Faulting module path: C:\Program Files\ASUS\ARMOURY CRATE Service\AuraPlugIn\AuraPlugin.dll
Report ID: c1b1283d-efc8-4034-bd9c-780b297dc4ec
Faulting package full name:
Faulting package-relative application ID:

Application: ArmouryCrate.UserSessionHelper.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 00007FF987223A32

Level 7

Did you resolved it or not?

Level 7

Same problem!! Any fixes?

Level 7

Hello. I had the same problem with Armoury Crate keep crashing all the time. Also I couldnt use my XG Mobile device since my X13 Flow couldnt find it.

I solved my problems with these steps:

Download Armoury Crate Uninstall Tool V2.1.5.0 and remove AC. Dont uninstall AC thru windows option.

Download ArmouryCrateInstaller_3.2.9.1 and install that one.

My computer didnt find XG Mobile device of its own so I went to C:\Program Files\ASUS\ARMOURY CRATE Service\GPUSwitchPlugin and clicked on the GPUSwitchDialog file. XG Mobile got deteceted and now im running 2nd screen and device is working.


Level 7

I have the same issue on my Zephyrus G16 (2024) now - uninstall with the tool and reinstall did not solve it...
Only happened since I upgraded to the latest version of Armoury Crate (

Anyone else?