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Armoury Crate and other associated services keep crashing since the update to 6.3.4.0

AshenPaladin
Level 10

Ever since updating to 6.3.4.0, almost daily, there are multiple occurrences of Armoury Crate itself, of associated apps and services, crashing.

The application stops working in the background, but it seems to recover, because it always opens when started, and I've never noticed any actual issues with visible things like the RGB or the performance mode.

It does however lead to situations where the combined crashes of ASUS programs reaches ~10 crashes per day, as per Reliability Monitor.

There is, as an example, Armoury Crate itself crashing:

AshenPaladin_0-1759695465390.png

There's the Armoury Crate service crashing:

AshenPaladin_1-1759695505733.png

There's the Lighting Service crashing:

AshenPaladin_2-1759695532228.png

 

And even the User Session Helper:

AshenPaladin_5-1759695787642.png

 

I do not believe that is an issue related to my laptop specifically, because they've persisted after a clean Windows reinstall, and because they only occur on Armoury Crate or Armoury Crate related apps and services. There are days, albeit rare, when nothing crashes, there are days when I'm getting loads of them:

AshenPaladin_4-1759695674832.png

Now, as I've said, this doesn't impact my laptop in any visible way - the programs and services seem to recover. However, I don't think it's normal for so many app crashes to be recorded, particularly since before the 6.3.4.0 update, this wasn't happening.

I have seen similar reports across the forums, but I'm not sure if those crashes are the same as the ones that I am encountering. I made this thread because I wanted to report it in the bug posting thread, but it seems to be locked, and I couldn't find any further bug reporting threads.

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