⚠ Armoury Crate 6.3.6.0 Update Issue – Aura Sync Devices Not Detected

[OsmanCitci]

After updating Armoury Crate to version 6.3.6.0, Aura Sync no longer detects any connected RGB devices.
The message “Searching for connected devices” keeps appearing, but no devices are listed under Aura Sync.
All of my connected products are official ROG RGB devices that previously worked perfectly before this update.

Currently, I can see all devices listed under the device tab, but the Aura Sync section is completely empty and synchronization is impossible.

I have already tried:

• Restarting the PC multiple times

• Reinstalling Armoury Crate Service and Aura Service

• Manually reinstalling device HALs

• Running the Armoury Crate Uninstall Tool and clean reinstalling

None of these steps resolved the issue — the latest update seems to have broken Aura Sync functionality.

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🧩 Current Armoury Crate / Aura Component Versions

Armoury Crate UWP App 6.3.6.0
ROG Live Service 3.3.12.0
Aura Service (Lighting Service) 3.08.59
Armoury Crate Service 6.3.6.0
Aura Wallpaper Service Not installed
Aura SDK 3.05.13
ArmouryDevice 4.2.4.7
ASUS AIOFan HAL 1.5.4.0
ASUS AURA Extension Card HAL 1.1.0.20
ASUS AURA Motherboard HAL 1.6.1.2
ASUS Ambient HAL 7.8.0.0
ASUS Keyboard HAL 1.3.18.0
AacVGA 0.0.7.9
KingstonDram 1.1.44
AURA DRAM Component 1.1.29
CorsairAsusPlugin 2.0.0
ENE RGB HAL 1.1.60.0
ENE_EHD_M2_HAL 1.0.14.0
Patriot Viper DRAM RGB 1.0.9.8
Patriot Viper M2 SSD RGB 1.1.0.3
Universal Holtek RGB DRAM 1.0.0.7
WD_BLACK AN1500 1.0.14.0
ZEERAY HAL 1.00.19
AIOFanSDK 3.00.32
KeyboardSDK 3.00.94
MainSDK 2.01.46
MbLedSDK 3.00.57
VgaSDK 1.00.22
Armoury Crate Plugin – AIO 2.1.1
Armoury Crate Plugin – Keyboard 1.3.13
Armoury Crate Plugin – Motherboard 1.3.0
Armoury Crate Plugin – VGA 1.0.4
ASUS Motherboard 4.08.04
ROG STRIX LC 4.01.26
ROG STRIX SCOPE II RX 4.03.55
VGA 3.01.10
Xbox360 Controller Emulator 1.0.0.15

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💬 Summary

After the 6.3.6.0 update, Aura Sync cannot detect or control any RGB devices, even though they are visible in Armoury Crate individually.
Everything was working fine on version 6.3.5.x.
It seems this issue may be related to the new Aura Service or HAL compatibility in this release.

Please investigate or provide a rollback option until this is fixed.

[MrTZN · Accepted solution]

This worked for me in a similar case:

https://rog-forum.asus.com/t5/armoury-crate/aura-service-3-08-59-breaks-lighting-lightingservice-exe...

[OsmanCitci]

Thank you so much — the solution worked perfectly!
I finally found the problematic files, and now all my devices are working just like before. I'm truly grateful for your help.

Here’s what I did to fix the issue:

C:\Program Files\FEIHUI\Aac_ZEERAY Hal\AacHal_x86.dll → AacHal_x86.dll.bak
C:\Program Files\FEIHUI\Aac_ZEERAY Hal\AacHal_x64.dll → AacHal_x64.dll.bak

After renaming these two files and restarting my PC, the problem completely disappeared!