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Armoury Crate 5.8.6.0 / The tools menu still doesn't work.

Tommy_M
Level 10

Received multiple updates 02/16/2024 with an Armory Crate update to 5.8.6.0
The tools menu still doesn't work.
Otherwise it works.

****

 

TM

Asus Prime Z690-P WiFi, Intel 12:e I5 12600K, 2x16Mb Kingston DDR5 5200Mhz, Rog Ruyjin II 360 ARGB, Rog-Strix-RTX3060-O12G-V2-GAMING, Asus VG249Q1R, Asus Rog Strix Helios, Rog-Strix-850G, 2 x 1TB Samsung 980 Pro, Asus TUF Gaming K1, Asus Rog Pugio II
1,467 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MasterC
Community Admin
Community Admin

Root cause was identified, issue to be resolved in an upcoming update soon. 

_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

View solution in original post

17 REPLIES 17

MasterC
Community Admin
Community Admin

An official issue reporting thread will be created once the new update reaches everyone, please report the issue there.

For now, I can't see an issue on my end.

MasterC_0-1708334701047.png

 

_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

GM! Any updates on the Tools menu thread?

The error is still there. Also with version 5.8.6.0. Even reinstalling from Armoury Crate didn't work.

AMD Ryzen 9 7950X3D | ROG CROSSHAIR X670E EXTREME | ASUS TUF Gaming GeForce RTX 4090 OC | G.Skill F5-6000J3040G32GX2-TZ5N | WD Black SN850X | PHANTEKS Glacier One 360 T30 Gen2 | LG OLED42C27LA | Phanteks NV7 | Seasonic PRIME-TX-1300 | Windows 11 Pro.

After update to 5.8.6.0 I lose my Library Game, tried to add Games manually then blank and force close, update via MicrosoftStore was failed.

Item Version
---- -------
Armoury Crate UWP App 5.8.6.0
ROG Live Service 2.3.13.0
Aura Service (Lighting Service) 3.07.42
Armoury Crate lite service 5.8.6
Aura Wallpaper Service Not installed
Aura SDK 3.04.39
ArmouryDevice 4.1.1.1
ASUS AIOFan HAL 1.2.16.0
ASUS AURA Extension Card HAL 1.1.0.20
ASUS AURA Motherboard HAL 1.3.9.6
ASUS Ambient HAL 2.7.0.0
KingstonDram 1.1.33
AURA DRAM Component 1.1.25
ENE RGB HAL 1.1.48.6
ENE_EHD_M2_HAL 1.0.10.3
Patriot Viper DRAM RGB 1.0.9.8
Patriot Viper M2 SSD RGB 1.1.0.3
Universal Holtek RGB DRAM 1.0.0.7
WD_BLACK AN1500 1.0.14.0
AIOFanSDK 3.00.10
MainSDK 2.01.11
MbLedSDK 3.00.22
Armoury Crate Plugin - Aio 2.0.7
Armoury Crate Plugin - Motherboard 1.2.16
ASUS Motherboard 4.01.38

This is a known bug which will be resolved in an upcoming update. Thanks for reporting it.

_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

GeoDario1989
Level 7

It happened to me too. After updating to Armory Crate 5.8.6.0, my ASUS PRIME Z390-A motherboard completely disappeared! Uninstalling and reinstalling the program was useless. Now my PC has all the LEDs off. Before the latest update, everything worked fine. But now... Nothing works anymore! please @asus fix this problem!

Item Version
---- -------
Armoury Crate UWP App 5.8.6.0
ROG Live Service 2.3.13.0
Aura Service (Lighting Service) 3.07.42
Armoury Crate lite service 5.8.6
Aura Wallpaper Service Non installato
Aura SDK 3.04.39
ArmouryDevice 4.1.1.1
ASUS AURA Extension Card HAL 1.1.0.20
ASUS Ambient HAL 2.7.0.0
KingstonDram 1.1.33
AURA DRAM Component 1.1.25
ENE RGB HAL 1.1.48.6
ENE_EHD_M2_HAL 1.0.10.3
Patriot Viper DRAM RGB 1.0.9.8
Patriot Viper M2 SSD RGB 1.1.0.3
Universal Holtek RGB DRAM 1.0.0.7
WD_BLACK AN1500 1.0.14.0
MainSDK 2.01.06

caifaz
Level 7

I have managed to make it work.

  1. Download the Armoury Crate Uninstall tool and get run it 
  2. Once finished, restart
  3. Download the basic Installer from https://rog.asus.com/armoury-crate/
  4. Install it, you will notice that it will lunch Microsoft store, just let it do its thing
  5. Once installation is complete, restart your computer
  6. Open Armoury Crate
  7. Try to log in to your account, it might fail, select the option to login with another account and just use the same user/password
  8. Go to Tools and check it that solved the issue

 

lordberti
Level 10

I've done exactly this myself a number of times, but it hasn't had any effect. Even reinstalling Windows didn't help.

The file ASUSGCDriverInitialClient.exe only works in the background for 1 second and then disappears again (above Taskmanager), as if it couldn't find something or was blocked, strange even after a fresh Windows installation without a firewall, etc.

AMD Ryzen 9 7950X3D | ROG CROSSHAIR X670E EXTREME | ASUS TUF Gaming GeForce RTX 4090 OC | G.Skill F5-6000J3040G32GX2-TZ5N | WD Black SN850X | PHANTEKS Glacier One 360 T30 Gen2 | LG OLED42C27LA | Phanteks NV7 | Seasonic PRIME-TX-1300 | Windows 11 Pro.

MasterC
Community Admin
Community Admin

Root cause was identified, issue to be resolved in an upcoming update soon. 

_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin