Please indicate if you have iCUE installed. If so, make sure to update the component ArmouryCrate.Aura to v220.127.116.11.
This update is for those with iCUE installed. Aura Sync could not work normally since Armoury Crate could not regain control of the lighting from iCUE. 2 actions can be taken to resolve this: 1. Toggle the "In-game lighting" (off then on again). 2. Install the component "Armoury Crate.Aura" to V18.104.22.168
I don't have iCUE software installed. And it was working until I upgraded my Armoury Crate to 22.214.171.124.
When I start my computer my Aura Sync lights don't turn on. When I open Armoury Crate and go to Aura Sync and choose a setting the lights will turn on and animate for a few secs and then stop animating. And a message of "Aura Sync is in standby mode."
I used the Armoury Crate Uninstall Tool V126.96.36.199 , rebooted, and then installed AC 188.8.131.52 and same issue. I am not reinstalling Windows or deleting and recreating my local Windows Profile for this.
https://www.asus.com/supportonly/armoury%20crate/helpdesk_download/ - When I choose Windows 11 here, I see Armoury Crate & Aura Creator Installer version 184.108.40.206 listed. With date 2023/01/30. Is there a URL for downloading other versions between 220.127.116.11 and 18.104.22.168? Or better yet would be fore Asus to fix and release a newer version than 22.214.171.124
Item Version ---- ------- Armoury Crate UWP App 126.96.36.199 ROG Live Service 188.8.131.52 Aura Service (Lighting Service) 3.06.14 Armoury Crate lite service 5.4.8 Aura Wallpaper Service Not installed ASUS AIOFan HAL 184.108.40.206 ASUS AURA Extension Card HAL 220.127.116.11 ASUS AURA Motherboard HAL 18.104.22.168 KingstonDram 1.1.18 AURA DRAM Component 1.1.23 ENE RGB HAL 22.214.171.124 ENE_EHD_M2_HAL 126.96.36.199 PHISON HAL 188.8.131.52 Patriot Viper DRAM RGB 184.108.40.206 Patriot Viper M2 SSD RGB 220.127.116.11 Universal Holtek RGB DRAM 18.104.22.168 WD_BLACK AN1500 22.214.171.124
OS Name Microsoft Windows 11 Enterprise (22H2) Version 10.0.22621 Build 22621 Processor AMD Ryzen 9 5950X 16-Core Processor, 3401 Mhz, 16 Core(s), 32 Logical Processor(s) BIOS Version/Date American Megatrends Inc. 4304, 12/12/2022 SMBIOS Version 3.3 Embedded Controller Version 255.255 BaseBoard Manufacturer ASUSTeK COMPUTER INC. BaseBoard Product ROG CROSSHAIR VIII DARK HERO BaseBoard Version Rev X.0x Installed Physical Memory (RAM) 64.0 GB
Same on asus rog strix g17 2022 G713RC. After a recent update to Windows 11, I can’t update the HAL, because it gives a code 12 error. Complete removal and reinstallation not only did not work, but now "Sync Devices" is not detected. Please pay attention to this problem and release a fix for at least version 126.96.36.199 which will be released soon.