cancel
Showing results for 
Search instead for 
Did you mean: 

Armoury crate 5.4.8.0 aura sync not working

souliar7
Level 8
Hi... after new version update 5.4.8.0 aura sync not working and sync with my laptop ROG SCAR G733QR....Aura sync Works only with my mouse and aura wallpaper but not with laptop keyboard...any fix ?
910 Views
47 REPLIES 47

MasterC
Community Admin
Community Admin
Please indicate if you have iCUE installed.
If so, make sure to update the component ArmouryCrate.Aura to v5.4.8.2.

This update is for those with iCUE installed. Aura Sync could not work normally since Armoury Crate could not regain control of the lighting from iCUE.
2 actions can be taken to resolve this:
1. Toggle the "In-game lighting" (off then on again).
2. Install the component "Armoury Crate.Aura" to V5.4.8.2
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

I don't have ICUE , I installed those updates in my Armory crate and the problem persists, no aura devices detected. The solution for me was to uninstall the program and reinstall everything again.-

I don't have iCUE software installed. And it was working until I upgraded my Armoury Crate to 5.4.8.0.

When I start my computer my Aura Sync lights don't turn on. When I open Armoury Crate and go to Aura Sync and choose a setting the lights will turn on and animate for a few secs and then stop animating. And a message of "Aura Sync is in standby mode."

I used the Armoury Crate Uninstall Tool V2.1.11.0 , rebooted, and then installed AC 5.4.8.0 and same issue. I am not reinstalling Windows or deleting and recreating my local Windows Profile for this.

https://www.asus.com/supportonly/armoury%20crate/helpdesk_download/ - When I choose Windows 11 here, I see Armoury Crate & Aura Creator Installer version 3.2.5.2 listed. With date 2023/01/30. Is there a URL for downloading other versions between 3.2.5.2 and 5.4.8.0? Or better yet would be fore Asus to fix and release a newer version than 5.4.8.0

Item Version
---- -------
Armoury Crate UWP App 5.4.8.0
ROG Live Service 2.0.4.0
Aura Service (Lighting Service) 3.06.14
Armoury Crate lite service 5.4.8
Aura Wallpaper Service Not installed
ASUS AIOFan HAL 1.1.50.0
ASUS AURA Extension Card HAL 1.1.0.18
ASUS AURA Motherboard HAL 1.3.9.1
KingstonDram 1.1.18
AURA DRAM Component 1.1.23
ENE RGB HAL 1.1.40.3
ENE_EHD_M2_HAL 1.0.10.1
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.5
Patriot Viper M2 SSD RGB 1.1.0.2
Universal Holtek RGB DRAM 1.0.0.4
WD_BLACK AN1500 1.0.14.0

OS Name Microsoft Windows 11 Enterprise (22H2)
Version 10.0.22621 Build 22621
Processor AMD Ryzen 9 5950X 16-Core Processor, 3401 Mhz, 16 Core(s), 32 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 4304, 12/12/2022
SMBIOS Version 3.3
Embedded Controller Version 255.255
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Product ROG CROSSHAIR VIII DARK HERO
BaseBoard Version Rev X.0x
Installed Physical Memory (RAM) 64.0 GB

Is this going to be fixed in a proper software release way anytime soon? Maybe ASUS should provide a rollback to a previous version until the new one gets fixed.

I am on Armory Crate 5.4.10.0 (updated to this version few days ago).

I have the following ASUS components:

ASUS TUF 3080 OC
ROG Gladius II Origin
ROG Strix X570-F Gaming

All these components are now missing from Armory Crate.

Would be great to get an update that fixes this (perhaps ASUS should consider a rollback to the last version without this issue).

force256
Level 7
Same on asus rog strix g17 2022 G713RC. After a recent update to Windows 11, I can’t update the HAL, because it gives a code 12 error. Complete removal and reinstallation not only did not work, but now "Sync Devices" is not detected. Please pay attention to this problem and release a fix for at least version 5.4.10.0 which will be released soon.

cajudoido
Level 9