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Armoury Crate 5.1.5.0 - Feedback, REPORT bugs, issues

TSportM
Level 11
Think is best to have single thread giving information to asus about the issues with the new armory crate:



new amory crate 5.1.5.0 bug Clamore II
,

after the new update cant acess the keyboard page via wireless or wired (using asus Z690 maximus extreme)

just keeps loading and error message 2006

92595
92596

Item Version
---- -------
Armoury Crate UWP App 5.1.5.0
ROG Live Service 1.4.5.0
Aura Service (Lighting Service) 3.05.40
Armoury Crate lite service 5.1.4
Aura Wallpaper Service 1.2.5.10
ASUS AIOFan HAL 1.1.45.0
ASUS AURA Extension Card HAL 1.1.0.13
ASUS AURA Motherboard HAL 1.2.8.0
ASUS Aac_GmAcc HAL 1.0.4.0
ASUS Keyboard HAL 1.1.79.0
ASUS MB Peripheral Products 1.0.35
ASUS Mouse HAL 1.2.0.33
ASUS MousePad HAL 1.0.3.5
AacVGA 0.0.4.3
KingstonDram 1.1.12
AURA DRAM Component 1.1.16
ENE RGB HAL 1.1.39.5
ENE_EHD_M2_HAL 1.0.9.6
ENE_ESD_ASM_HAL 1.0.10.0
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.2
Patriot Viper M2 SSD RGB 1.0.6.5
Universal Holtek RGB DRAM 1.0.0.2
WD_BLACK AN1500 1.0.14.0

Please fix it

cheers,
Rig1 - 14900K - P115 - E88- Pcore 5.9/6.2/6.3 Asus Z690 Maximus Extreme - Ecores 4.7 - 48GB TForce 7200#64;7400ddr5 - MSI Suprim X RTX 4090@3070mhz - 24gb memory speed - Powerby corsair Ax1500i - Corsair1000d@custom Loop Rig2- 10920X@4.9 - Aorus X299 gaming 9 - gskill 3200@3600 - Zotac RTX 2080Ti - Powerby CM1200 - Noctua NHD15 black - Corsair 900D
18,838 Views
77 REPLIES 77

The rgb synchronization is slow and not smooth vs. the previous version.

checcoxv wrote:
i have a big bug with the latest update of Armoury Crate.. the ram (ballistix 16 gb ddr4 3600mhz) won't sync with aura.
I tryed to unistall and reinstall Aura sync with all services and upgrade all services and add on, i tryed to upgrade the bios, i tryed to turn on and of the fast startup.. Nothing to do..
Someone know how i can do?

Motherboard: Asus Rog Strix B550-F Wifi

Item Version
---- -------
Armoury Crate UWP App 5.1.5.0
ROG Live Service 1.4.5.0
Aura Service (Lighting Service) 3.05.40
Armoury Crate lite service 5.1.4
Aura Wallpaper Service Non installato
ASUS AIOFan HAL 1.1.45.0
ASUS AURA Extension Card HAL 1.1.0.18
ASUS AURA Motherboard HAL 1.2.8.0
AacVGA 0.0.4.3
KingstonDram 1.1.12
AURA DRAM Component 1.1.18
ENE RGB HAL 1.1.39.15
ENE_EHD_M2_HAL 1.0.9.12
PHISON HAL 1.0.9.0
WD_BLACK AN1500 1.0.14.0



I have the same problem! Same MB and Ballistix ram

ArmoryCrate lastest 5.1.5 cannot control RGB-Strip Lighting Control on the Asus Prime B560M-K/CSM board.
- ArmouryCrate cannot see device RGB-Strip Lighting Control (i am sure Enabled RGB-Strip Lighting Control in Bios 1410).
- Light Control V1.00.27 on Ai Suite 3 can do it! But effect lighting led too bad.
- I hope Master can make AmouryCrate can control it.

Hello,

G.SKILL Trident Z Royal DDR4 8x32GB 3600MHz CL16-22-22-42 1.45V [F4-3600C16Q2-256GTRS] not showing at Armoury Creat at all.

Aura editor shows only 1 "RAM" and it's not working now.

Before update all was working fine with Armoury and Aura Editor had all 8 RAMs present.

Brafitter wrote:
Hello,

G.SKILL Trident Z Royal DDR4 8x32GB 3600MHz CL16-22-22-42 1.45V [F4-3600C16Q2-256GTRS] not showing at Armoury Creat at all.

Aura editor shows only 1 "RAM" and it's not working now.

Before update all was working fine with Armoury and Aura Editor had all 8 RAMs present.



After Fresh AC offline Install ( using uninstall tool ), and services update all i have left is AC 5.1.5 update, but it gives me 0xa0100006 installer error.

And when i try to enter device page i have loop loading screen with a "Sorry we can't" error. (all two devices , MB and AIO cooler). It could be permission problem with Win11 since i used AC Offline installer as an Administrator and after that it runs as a user from WinApps and gives no access to run as Administrator ( it's just my gues, correct me if wrong ). So no access to OLEDS and backpanel LEDS and to Power off OLEDS/LEDS/RGB settings ( good thing MB remembered my setting and i don't have 24/7 lightshow on power off )

G.Skill RAMS RGB work for now but no clue if they will after i figure out how to update to AC 5.1.5....

Regards

Hi, sorry my english. I have a z390 e-gaming, 32 GB g.skill trident Z RGB, with rtx 3080 RGB waterblock, just formatted, all drivers installed, armory crate installed and everything worked. After that I installed something, but I don't know what exactly, (xfi fatality driver, sound card, or some Windows update) after which it just detects my RAM. I removed with tool, uninstalled with Revo unistaller, cleaned with CCleaner, shut down, and restarted several times, but nothing. I believe that once uninstalled, it will no longer work. I don't get errors about anything. I have the latest BIOS, fully updated drivers. I've tried them all. Anyone want to see some Logs ??? But why is it so difficult to solve such a problem, given that it presents itself to many users. A huge company like Asus .. but come on guys !!! I state that now the system is clean. Fully updated Windows 11 pro 64bit. Any solution????

In this case, I would have simply launched ArmoryCrateInstallTool without uninstalling anything. Above all, I will not use Revo and Ccleaner at all to follow the uninstallation of AC, AIsuite 3 because that is why you can no longer reinstall them. I think you could reset the System keeping your files from Windows Update > Advanced options > Recovery > Reset this PC.
The last Windows 11 cumulative update (KB5014668) created confusion in AC on my side but I was able to catch up by putting Aura settings back to default before redoing my colors but I did not have any components disappearing


MaCgYvEr85 wrote:
Hi, sorry my english. I have a z390 e-gaming, 32 GB g.skill trident Z RGB, with rtx 3080 RGB waterblock, just formatted, all drivers installed, armory crate installed and everything worked. After that I installed something, but I don't know what exactly, (xfi fatality driver, sound card, or some Windows update) after which it just detects my RAM. I removed with tool, uninstalled with Revo unistaller, cleaned with CCleaner, shut down, and restarted several times, but nothing. I believe that once uninstalled, it will no longer work. I don't get errors about anything. I have the latest BIOS, fully updated drivers. I've tried them all. Anyone want to see some Logs ??? But why is it so difficult to solve such a problem, given that it presents itself to many users. A huge company like Asus .. but come on guys !!! I state that now the system is clean. Fully updated Windows 11 pro 64bit. Any solution????

Brigman
Level 9
BUG: On the Maximus Z690 Hero (at least), the AIO_PUMP and W_PUMP+ control curves are still transposed:

To adjust the curve of a pump/fan connected to the AIO_PUMP header, the W_PUMP+ curve must be adjusted. And vice versa.


Also, unsure whether this is a BUG or an expected behaviour, and indeed whether the problem is in the crate or UEFI:

With Polymo lighting set to Aura Sync, and stealth lighting mode selected in the UEFI, Polymo lighting remains active when system at S3 or S4 power states.

cekeu
Level 12
Re-launching Armoury Crate Installer 3.1.3.0 after rebooting the system over the problem may fix the installation issues. For me it worked like this.

https://www.asus.com/supportonly/Armoury%20Crate/HelpDesk_Download/