12-14-2021 10:27 AM - last edited 3 weeks ago by ROGBot
12-30-2021 01:13 PM
469ma wrote:
Unfortunately I follow your step to uninstall it via asus's uninstaller, delete registery key... files @ Program Files.... then reinstall it again, but still same, that service still run failed.
Hope Asus will fix it for us
12-20-2021 10:51 AM
12-21-2021 07:43 PM
D Luniz wrote:
so the only way to make this work is to keep uninstalling and reinstalling till it happens to work?
12-22-2021 02:23 AM
12-22-2021 02:45 AM
adamr wrote:
Hi ... had the same isssue and resolved it as follows
1. Uninstall armoury crate (ran tool as admin)
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Uninstall_Tool.zip
2. Uninstall iCue (figured there is some conflict happening here with Armoury crate)
3. Reboot
4. Ran the uninstall armoury crate app again to just make sure (as admin)
5. Reboot
6. Install Armoury crate
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/ArmouryCrateInstallTool.zip
7. Install iCue (made sure to install iCue after Armoury crate)
it now all works fine! And this on Windows 11
12-23-2021 03:43 PM
12-23-2021 06:39 PM
SHTaught wrote:
I had this issue over the weekend when Armoury Crate updated. I tried to uninstall and reinstall and that didn't work.
I ended up restoring my Asus folders from my backup before the update. It works now, the interface is still showing
the new version. My mobo is the Z490 TUF Plus wifi (BIOS 2401). It is still asking me to update on startup, though I
think I will wait for this version to mature abit before I update it.
Item Version
---- -------
Armoury Crate UWP App 5.0.10.0
ROG Live Service 1.3.8.0
AURA Service (Lighting Service) 3.05.29
Armoury Crate lite service 5.0.8
ASUS AIOFan HAL 1.1.40.0
ASUS AURA Extension Card HAL 1.1.0.13
ASUS AURA Motherboard HAL 1.2.7.0
AacVGA 0.0.4.3
KingstonDram 1.1.12
AURA DRAM Component 1.1.16
ENE RGB HAL 1.1.37.0
ENE_EHD_M2_HAL 1.0.9.1
ENE_QSI_Loki_HAL 1.0.3.0
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.2
Patriot Viper M2 SSD RGB 1.0.6.4
Universal Holtek RGB DRAM 1.0.0.2
WD_BLACK AN1500 1.0.14.0
12-24-2021 07:03 AM
469ma wrote:
Don't update, if you update it, your AC will not work anymore just like me, but I have no backup before update...
so please wait for another new update and stay the version you are.
12-25-2021 07:05 PM
SHTaught wrote:
Yeah, I plan on waiting. I think there is a startup bug on the new version. Everytime it would open it would trigger
Windows UAC and then come up with the message it could not detect devices when AC opened. After I "frankensteined"
my old backed up Asus folders over it now opens right up with no problems/no UAC trigger.