06-04-2023 12:52 PM
As mentioned in subject,
Everythings fine on the app, except the Audio tab. I wanted to manage AI Voice settings, but when i open Audio tab, app is freezig, tried to reinstall it, It worked until today, it has the latest updates and everything.
Solved! Go to Solution.
06-08-2023 12:01 AM
Yes, i did try apparently it doesnt have AI-noise cancelling software included so in the end it downloads from the internet and latest one gets installed and it doesnt work. 😞
06-08-2023 04:19 AM
Same issue. Week old ROG Strix G733PY. Have to end task on Amoury Crate instance in task manager to close. You stay classy, Asus.
06-08-2023 06:58 AM
I have ASUS TUF DASH F15 2022 . Same problem ... when I Click on audio tab the armory crate freezes completely.
06-08-2023 09:19 AM
Asus G17 from 2021 and same here, can't use AI noise cancelling, App basically freeze when opening audio tab, forced to use task manager to close it
06-08-2023 01:35 PM
Same here with g10dk
06-08-2023 07:27 PM
Same Here having Asus Tuf Dash F15 2022
06-09-2023 01:39 AM
Well, I have the exact same problem on ROG Strix G15 (2022), I think it happened after I disabled "System Virtual Line (ASUS Utility)", and I reactivated it, but I still have the same problem .. Has anyone found a solution?!
06-09-2023 07:43 AM
Bought a brand new ASUS ROG Strix G16 G614JU yesterday, but I the laptop speakers don't work, although the laptop is not detecting that there is a problem. The only sound I get from them (I suppose it's from them) is the sound when the laptop is turned on and the ROG logo is shown. I tried every possible solution avalible on the Internet. I installed and uninstalled every possible sound driver, even preinstalled Windows several times. Eventually, I got a notification that the AI Voice settings are enabled, but I can't disable them due to the known problem with the Armory Crate and the Audio tab. Can this be the root of my problem? I plugged in wireless headphones, but I can't hear nothing from them too, except from some system sounds (which the speakers don't produce). I don't know if I should wait for an update or return the laptop, any advice would be welcome.
06-09-2023 08:17 AM
Well probably try speaker to normal instead of AI Noise cancelling output , maybe that got set as default and as its not working due to bug via update, no soung is coming. Thats one possibility.
06-09-2023 10:03 PM
Any fixes for this bug yet?