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Armory Crate, does not save fan profile

WagxCWB
Level 9

Armory Crate, does not save fan profile, created profiles disappear ever.

 

Item Version
---- -------
Armoury Crate UWP App 5.8.9.0
ROG Live Service 2.3.16.5
Aura Service (Lighting Service) 3.07.43
Armoury Crate lite service 5.8.9
Aura Wallpaper Service Não instalado
Aura SDK 3.04.42
ArmouryDevice 4.1.1.2
ASUS AIOFan HAL 1.3.3.0
ASUS AURA Extension Card HAL 1.1.0.20
ASUS AURA Motherboard HAL 1.3.9.6
ASUS Ambient HAL 3.2.0.0
AURA DRAM Component 1.1.25
AIOFanSDK 3.00.14
AiSuiteSDK 1.02.04
MainSDK 2.01.18
MbLedSDK 3.00.25
Armoury Crate Plugin - Aio 2.0.11
Armoury Crate Plugin - Motherboard 1.2.16
Armoury Crate Plugin - ROG FAN XPERT 4 2.0.12
ASUS Motherboard 4.02.03
ROG FAN XPERT 4 4.02.03

929 Views
23 REPLIES 23

Silent_Scone
Super Moderator

Hi all,

Having spoken to the team, they target to resolve this in the forthcoming Fan Xpert HTML update

13900KS / 8000 CAS36 / ROG APEX Z790 / ROG TUF RTX 4090

Ventel
Level 8

Also, profiles with fan settings are not saved - or rather, they are saved, but after restarting the PC, all profiles disappear (
I hope ASUS will fix this in the next update

An SDK update has just launched. Have yet to confirm if this resolves any profile issues

Silent_Scone_0-1720419012898.png

 

13900KS / 8000 CAS36 / ROG APEX Z790 / ROG TUF RTX 4090

Ventel
Level 8

Installed the update - so far so good)

I will test the update

After checking internally, it appears this update doesn’t address the particular issue. The team is still working on it. I’ll update the thread if I’m able to get an ETA.

13900KS / 8000 CAS36 / ROG APEX Z790 / ROG TUF RTX 4090

Ventel
Level 8

I was happy too early - after the next restart, all the profiles disappeared again, this is trash

WagxCWB
Level 9

Let's see if the created profiles continued to exist after exiting/restarting the PC

dodovici
Level 8

 I have the same problem, the profiles disappear after restart. Waiting for a fix.

 I have the same problem, the profiles disappear after restart. Waiting for a fix.

I found a workaround, first make a profile backup using armory crate, user center, backup and restore and backup your profile after you saved your fan expert profile curves. After you do that and after a restart when you cannot see your fan expert profiles, go to user center restore your profile, the next step is to go services in windows settings and restart the armoury crate services. After you do that you will be able to access your fan expert expert till the next restart 🙂 . This is a workaround that will help not to restart the pc every time you want to chose another fan expert profile.

WagxCWB
Level 9

profiles keep disappearing