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Armory Crate does not detect my motherboard (no devices) + no Xpert fan 4 + AI Suite won't install

SneakyLittleman
Level 9

Hey there,

I'm missing the "devices" tab from Armory Crate, where I used to see my ROG MAXIMUS Z690 HERO  motherboard + Fan Xpert 4

When trying to install AI Suite III, it throws an error saying "this model does not support this application".

So I guess my question is...do I have all the correct drivers / windows services installed for Armory Crate to start recognizing my motherboard again? How does Armory Crate list the devices?

Here's a copy/paste of what Armory Crate has installed (+ I can provide logs from %programdata% if required):

Item Version
---- -------
Armoury Crate UWP App 5.9.4.0
ROG Live Service 2.4.19.0
Aura Service (Lighting Service) 3.07.49
Armoury Crate lite service 5.9.4
Aura Wallpaper Service Not installed
Aura SDK 3.04.43
ArmouryDevice 4.1.1.1
ASUS AURA Extension Card HAL 1.1.0.20
ASUS Ambient HAL 3.4.0.0
KingstonDram 1.1.36
AURA DRAM Component 1.1.26
ENE RGB HAL 1.1.49.4
ENE_EHD_M2_HAL 1.0.13.0
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.8
Patriot Viper M2 SSD RGB 1.1.0.3
Universal Holtek RGB DRAM 1.0.0.7
WD_BLACK AN1500 1.0.14.0
MainSDK 2.01.11
MainSDKPlugin 111.0.1661.54
UnifyDongleSDK 1.00.08
Armoury Crate Plugin - Aio 2.0.7
Armoury Crate Plugin - Fan Extension Card 1.3.0
Armoury Crate Plugin - Gamepad 2.0.2
Armoury Crate Plugin - Headset 1.2.12
Armoury Crate Plugin - Keyboard 1.2.30
Armoury Crate Plugin - Motherboard 1.2.16
Armoury Crate Plugin - Mouse 2.3.1
Armoury Crate Plugin - Mousepad 1.2.3
Armoury Crate Plugin - ROG FAN XPERT 4 2.0.9
Armoury Crate Plugin - UnifyDongle 0.0.8
Armoury Crate Plugin - Vga 1.0.4
ROG OMNI RECEIVER 4.00.29

440 Views
2 REPLIES 2

rrrr1
Level 7

Yup, same here. 

Were you able to fix this issue?