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Armory Crate+ Corsair ICUE problem after BIOS update

Nero666
Level 7
I'm not sure if this is an Asus or Corsair issue but I updated my ROG Strix B450-F Gaming to BIOS 4204 and it broke something in the RGB department.

My Strix graphics card and peripherals work normal in ICUE but I can't control my mobo in there anymore. It is detected but changes made in ICUE software have no effect. Aura Sync in Armory Crate app work like normal. I have reinstalled both applications and I can't make motherboard controls work neither for the ROG logo or the case connected to the RGB header. Any idea?
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36 REPLIES 36

The only problem I find with using the older plugin is that it crashes ICUE on resuming from sleep.

Can we get an Asus rep to look into fixing this plugin?
Corsair said Asus supplies them with this plugin so I would have to contact them.

Also if anyone cares about all those Armoury crate and Asus programs running in task manager. They are all scheduled tasks and need to be disabled there. It took me forever to find out how they kept starting.
MOBO | ASUS PRIME X470-PRO
GPU | ASUS TUF Gaming GeForce RTX™ 3070 OC Edition

ghostrider419 wrote:
Can we get an Asus rep to look into fixing this plugin?
Corsair said Asus supplies them with this plugin so I would have to contact them.


I feel like there's a big lack of communication between customer support and their software teams. Taken almost a week before customer support got to "I have further escalated this case to check with the Internal Team."

Broke my whole lighting setup... Z490 / Strix 3080... mobo no longer works.

Between Asus and Corsair its like they just want me to rip out my hair over RGB. Next build I am never going to do a single light again. It appears its harder to make working RGB software that's intuitive than it is to launch a moon mission.

Any new updates? 😞

Minh Le wrote:
Any new updates? 😞

There was a motherboard RGB service update in Armoury Crate Updates section about 3 days ago but hasn't worked for me.

Update: I dont know ICUE 3 v3.38.61 (03/15/2021) can solve this problem or not but ICUE 4 v4.9.338 (03/16/2021) fixed this. Everything is working now.

Minh Le wrote:
Update: I dont know ICUE 3 v3.38.61 (03/15/2021) can solve this problem but Corsair ICUE 4 v4.9.338 (03/16/2021) fixed this. Everything is working now.


Thanks for the heads up, mobo is in sync again after almost 2 months lol.

Minh Le wrote:
Update: I dont know ICUE 3 v3.38.61 (03/15/2021) can solve this problem or not but ICUE 4 v4.9.338 (03/16/2021) fixed this. Everything is working now.


Did nothing for me, same boat R6EE. just set everything to color cycle and MOBO still doesnt show up.
Doesnt matter at this point. As of tomorrow all ASUS peripherals are gone. Going all corsair and if the default reainbow wave on the MOBO bugs me Ill shut the crap off. Done messing with it.

ICUE 3 v3.38.61 does indeed solve the problem (iCue 4 seems to have an issue finding things after sleep for me).