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3.2.4.0 - zero sync devices!

AndrasROG
Level 10
Judging by the previous version 3.1.6.0 if I recall correctly, I was really beginning to be excited for what was next for Armoury Crate -- judging by the absence of issues.

I do believe that I may have jinxed myself.

So all worked as expected with this latest version until I rebooted my pc where the devices from the "Sync Devices" page disappeared.

...Any ideas?
...Anyone?


P.S From the usual Armoury Crate - related errors on the Windows 10 Reliability Monitor, a new (related) error popped up which I never have seen before. It goes by the name of "FileOperator" with a CLR20r3 problem event name. Its' path links back to ROG Live Service... which I believe to this day triggers ALL EAC GAMES' process of ending the game program due to that very service being a "threat" to game fairness....
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11 REPLIES 11

ScottTSilver
Level 8
I also have this issue, thought at first it was because I upgraded to Windows 10 20H2 but i restored my 2004 backup image and when AC updated i got the same result nothing detected

I've spent many hours cleaning any trace of ASUS software from my system, manually cleaning the registry/deleting hidden directories ect ect.

whatever updated files AC is downloading they are broken and since an offline installer does not exist I imagine there are a huge number of users affected

i have the same problem with both win 2004 and 2009

my bord ROG MAXIMUS XI HERO (WI-FI)

i try to do fresh install but nothing fix

plz guys update your app so we enjoy our pc

Thanks for your email.

Remove Armoury Crate, Aura Sync and all components within Windows safe mode. Then clean the system using CCleaner or System Ninja. This ensures that the registry is clean and all parts of Asus Aura are completely removed.

After this restart the computer and only install the latest version of Asus Sync from the below website. Please note that you install this by right clicking on the setup file and then executing with administrator rights.

https://www.asus.com/campaign/aura/global/

I tested this reply from asus support and it works.
the link is a rollback to 3.1.6.0
think there is something wrong with the new update indeed.

problem is all the installers download latest files during install, i have installers all the way back to original armory crate but for some time now they all download whatever is latest files

truss1968
Level 7
+
I used the armoury crate uninstaller then reinstalled it.

Item Version
---- -------
Armoury Crate UWP App 3.2.4.0
ROG Live Service 1.1.10.0
AURA Service (Lighting Service) 3.04.24
Armoury Crate lite service 3.2.4
ASUS AIOFan HAL 1.1.14
ASUS AURA Extension Card HAL 1.0.24
ASUS AURA Motherboard HAL 1.0.68.0
ASUS Keyboard HAL 1.01.35
ASUS Mouse HAL 1.1.0.27
AacAudioHal 1.3.18.0
AacVGA 0.0.3.0
KingstonDram 1.0.28
AURA DRAM Component 1.0.54
ENE RGB HAL 1.1.28.0
ENE_ESD_ASM_HAL 1.0.9.5
GALAX GAMER RGB 1.00.02
PHISON HAL 1.0.6.0
Patriot Viper DRAM RGB 1.0.9.1
Patriot Viper M2 SSD RGB 1.0.6.3

Problems with
Asus ROG Strix Flare drivers and Asus ROG Gladius II can not set anything at all
Every gamer has suffered from small-screen videos

No devices available, the basic does not work asus.
Everything was working yesterday, I called today and doesn't recognize any fans or memories, they should have the option of returning the driver that worked, regrettable, and reinstalling windows is not the solution and only in the last case.

Leopard_br wrote:
No devices available, the basic does not work asus.
Everything was working yesterday, I called today and doesn't recognize any fans or memories, they should have the option of returning the driver that worked, regrettable, and reinstalling windows is not the solution and only in the last case.


You are not alone dude. i thought i messed up my fans settings but turn up the armoury crate silently update in the background and crash all my device. no aura sync device was found and stuck in the update loop. sigh..previous update was working solid fine.

I reached out to ASUS:

I'm sorry to hear that you are experiencing issues.

Kindly download and install the following drivers linked below and let us know if it has fixed the issue:

https://dlcdnets.asus.com/pub/ASUS/mb/03CHIPSET/DRV_Chipset_AMD_AM4_SZ_TSD_W10_64_V20504352_20200716...

https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Uninstall_Tool.zip

https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/ArmouryCrateInstallTool.zip

https://dlcdnets.asus.com/pub/ASUS/mb/Utility/SW_AURA_W10_64_VER10751_20190403B.zip​

https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/AI_Suite_III_Setup_3.00.65.zip

I just installed chipset drivers, reinstalled AIsuite, used Armoury crate uninstall and re-installed and it seems to be fine?