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Display Driver Has Stopped Responding then BSOD

Zulu0001
Level 7
Radeon HD 7970-3GD5 (purchased a few minutes after the 7970 first went on sale)

I really like this video card and ASUS products in general...

I hope someone can help me, please..

Issue started back early August. Till that day I never had any issues. Never overclocked, use for iRacing Rig, WOT and 3D movies on my 27" Samsung monitor, using the display port and 120Hz.

I upgraded to the 13.4 driver, then a few days later the crashing began, usually when I was on the desktop.

The display would go Black, then return.

Error: Display Driver has stopped responding and has recovered.

After a few times of this I started getting BSOD.

Fix:

I removed the video card then did a fresh Windows 7 reinstall. Installed the ASUS MB drivers and all windows updates.

After the clean install I created an image using Clonezilla.

Then, I installed the video card and the 12.4 drivers.

Same thing with error and crashing.

After a few rebuilds using my clean image and various versions of the drivers I sent my card in under it's first RMA.

08/18/2013

Service Case # NA2888342
RMA # USPC382285

I sent the card back in it's original box inside a second box.

I received the card in in an plain white box bubble wrapped (I did expect that)

What I didn't expect was that the mounting bracket was bent. (no big deal I straightened it)

I was really busy at work so I didn't get a chance to put it into my machine till late September.

Same problem as before I sent it in.

09/23/2013

Service Case # 2998332
RMA # USPC392842

Got the card back

Put it in my freshly imaged machine and same error, black screen, BSOD

So now if figure there is no hope and I'm close to tossing it in the trash.....

Problem is I can't afford a new card right now so I dis-assembled my racing rig and put it in the attic...

I really don't want to send the card back again,

Andy
ROG Maximus IV Gene-Z / Gen3, Z68
2600k Core i7 | Coolermaster Hyper 212 cooler
ASUS Radeon HD 7970
16.0GB G.Skill Sniper 1866
180.0GB Corsair Force GT SDD SATA3
Windows 7 Pro 64bit
Samsung S27A950d 27" 3D monitor
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12 REPLIES 12

Zulu0001
Level 7
I contacted ASUS support this morning and am sending my video card out for the 3rd time.

I'll report back what happens.

Case # NA3058669

RMA # USPC3A1509

Andy
ROG Maximus IV Gene-Z / Gen3, Z68
2600k Core i7 | Coolermaster Hyper 212 cooler
ASUS Radeon HD 7970
16.0GB G.Skill Sniper 1866
180.0GB Corsair Force GT SDD SATA3
Windows 7 Pro 64bit
Samsung S27A950d 27" 3D monitor

Zulu0001
Level 7
I contacted ASUS Support this morning and am sending my card back for the 3rd time.

I'll post with results.

Case # NA3058669

RMA # USPC3A1509

Andy
ROG Maximus IV Gene-Z / Gen3, Z68
2600k Core i7 | Coolermaster Hyper 212 cooler
ASUS Radeon HD 7970
16.0GB G.Skill Sniper 1866
180.0GB Corsair Force GT SDD SATA3
Windows 7 Pro 64bit
Samsung S27A950d 27" 3D monitor

Zulu0001
Level 7
OK, I contacted ASUS Support this morning and am sending my card in for the 3rd time.

I'll update this thread with results.

Case # NA3058669

RMA # USPC3A1509

Andy
ROG Maximus IV Gene-Z / Gen3, Z68
2600k Core i7 | Coolermaster Hyper 212 cooler
ASUS Radeon HD 7970
16.0GB G.Skill Sniper 1866
180.0GB Corsair Force GT SDD SATA3
Windows 7 Pro 64bit
Samsung S27A950d 27" 3D monitor