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ROG STRIX X870E E Gaming Wifi All USB Devices Dropping Connection

johnplance
Level 7

Good evening,

Ever since I put this board in, I have had USB stability issues. Intermittently I will have all USB devices drop while I'm gaming. It also happens when the system is just sitting and idle. I noticed the issue gets a lot worse when Msi Afterburner is running for overlay. I'm on the latest Bios Revision, all my drivers are fully up to date, and I have all current firmware's installed for the USB controllers. I'm very frustrated. I'm about to ask for an Advanced RMA to see if that solves the issue. Below are my specs

Amd Ryzen 9 9950X3d

2 x 32 GB Corsair Dominator Platinum DDR5 6400 running in DCOP(CMT64GX5M2B6400C32)

EVGA RTX 3090 Ti FTW3

Corsair HX1500i PSU

4TB Samsung 9100 NVME Gen5

Want to mention that Tim only using seven of my USB devices in the back.  and one in the front Panel. I haven't experienced any crashed or BSOD's whatsoever any time since I built the machine. The only issue is the USB stability issues.  I also did a complete reformat off windows a few weeks ago and complete reinstall of drivers and firmware's. I'm kind of at a loss. Either my board is bad or I'm missing something. I've seen all the other posts about USB stability issues but nothing that anyone is suggesting is helping. The only other thing that I can think of is that it can't handle the DCOP and my ram at 6400, but my ram is on the certification list for this board.

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5 REPLIES 5

johnplance
Level 7

Bump....

nemen
Level 11

you installed asus lego and all the usb hub software which can be found under the bios firmware page?

Cpu: Amd 9800x3d/ Gpu: Rog Strix 4080 super oc / Ram: Kingston Fury Beast 6000 cl30 64GB/ SSD: Samsung 9100 pro 4TB and Samsung 980 pro 2TB / Mobo: Rog strix x870F/ Psu: Rog strix 1000p / Case: Jonsbo D41 mesh screen with Arctic P12 max fans / AIO: Arctic Liquid Freezer 3 360 pro with Thermal Grizzly Duronaut

Do i have to install everything that is listed or just the latest version?

install everything , below the bios firmware updates. i think at the time i did 5 updates for my board. it opened up fast charging for me and ive never had a usb issue since

Cpu: Amd 9800x3d/ Gpu: Rog Strix 4080 super oc / Ram: Kingston Fury Beast 6000 cl30 64GB/ SSD: Samsung 9100 pro 4TB and Samsung 980 pro 2TB / Mobo: Rog strix x870F/ Psu: Rog strix 1000p / Case: Jonsbo D41 mesh screen with Arctic P12 max fans / AIO: Arctic Liquid Freezer 3 360 pro with Thermal Grizzly Duronaut

Its still happening. Will advance replace the board 😞