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[ProArt X870E+9800X3D] DOCP cannot boot

Auliyaa
Level 8

Hi,

I've recently purchased an Asus ProArt X870E-CREATOR WIFI paired with a 9800X3D and I'm failing to get the system to boot when enabling DOCP with the following kit of DDR5: G.Skill Trident Z5 RGB Silver 2x16GB DDR5 6000MHz CL30-40-40-96 at 1.35V F5-6000J3040F16GX2-TZ5RS

So far I've tried yo go through all available BIOS revisions and for each of them tried DOCP I, DOCP II and DOCP Tweaked with no success. Each time the system fails to boot and gets stuck on the BIOS Green LED.

Is this kit proprely supported, am I misding some options to set in the BIOS ?

Let me know if you need more information.

Thanks

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1 ACCEPTED SOLUTION

Accepted Solutions

Auliyaa
Level 8

So I think I finally found the issue.

After more testing, I managed to get a stable boot with no issue whatsoever bu removing the PCIe 3x USB board. It seems like the boot issue was triggered when the board was plugged an and when some USB Devices were plugged in it. Tried with several devices and each time I plugged something in it, the PC refused to boot.

I'm not sure why this would cause a DOCP/boot issue but my computer seems stable now that I have removed it. I'll buy an external USB hub at some point and call it a day.

Thank you for your help 🙂

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5 REPLIES 5

Katana1074
Level 11

Hi...

Are you using memory slots A2 and B2 (2nd and 4th furthest away from the cpu)make sure that memory context restore is set to enable and set powerdown mode to enable....

Regards

didn't work unfortunately. still the same error (stuck at green boot light with no display).

Katana1074
Level 11

Have you tried with only 1 dimm ?

Auliyaa
Level 8

So I think I finally found the issue.

After more testing, I managed to get a stable boot with no issue whatsoever bu removing the PCIe 3x USB board. It seems like the boot issue was triggered when the board was plugged an and when some USB Devices were plugged in it. Tried with several devices and each time I plugged something in it, the PC refused to boot.

I'm not sure why this would cause a DOCP/boot issue but my computer seems stable now that I have removed it. I'll buy an external USB hub at some point and call it a day.

Thank you for your help 🙂

Katana1074
Level 11

Hi.....

Glad you got sorted, enjoy your system🙂