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Chipset 1 (xHCI) Temperature Concerns on ASUS ROG Crosshair X870E Hero

Ck1991
Level 8

Hello everyone,

 

I’m reaching out regarding the temperature of Chipset 1 (xHCI). This is the only sensor reading in HWINFO that stands out significantly, as it is much higher compared to all other sensors. When my system is idle, the temperature sits at around 96.3°C, and under load, it can even climb to 100°C.

I have checked the temperatures using HWInfo, Asus Armory Crate, and the BIOS. All of them show the same temperatures. However, in HWInfo it is listed as Chipset 1, while in the BIOS and Armory Crate it is referred to as Chipset 2.

 

The BIOS is updated to the latest version, 0606.

 

Here’s my setup:

Motherboard: ASUS ROG Crosshair X870E Hero

CPU: AMD Ryzen 7 9800X3D

GPU: RTX 4080

Case: BeQuiet Light Base 900

Cooling: A total of 10 fans:

3x 140mm on the side (intake)

3x 140mm at the bottom (intake)

1x 140mm at the rear (exhaust)

3x 140mm on the top-mounted AIO radiator (exhaust)

 

My questions are:

1. Are these temperatures concerning, or are they still within a normal range for this motherboard?

2. Is there anything I can do to lower these temperatures?

 

Since this is a relatively new and expensive motherboard, I want to ensure there’s no issue that could cause long-term damage.

 

Thank you so much in advance for taking the time to read this and offer your advice. 

 

Wishing you all a great and relaxing weekend.

 

Best regards,

Chris

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1,042 Views
8 REPLIES 8

ExcessiveGBH
Level 10

This is mine at idle.  Yours are very high.

ExcessiveGBH_1-1731841884210.png

 

System specs
Win 11 Pro 23H2
ASUS ROG Crosshair X870E Hero
BIOS 6066
AMD Ryzen 7 9800X3D
ASUS ROG Strix GeForce RTX 4090 OC 24GB @3015MHz
EK Quantum Kinetic TBE 120 DDC PWM Reservoir
EK Quantum Velocity 2 DRGB AM5 CPU Water Block Nickel Gold
Radiator G360
4 x Crucial T705 4TB PCIe 5.0 (only C drive @ PCIe 5)
1 x Diliving PCIe Gen4 SlimSAS 4X to U.2 NVMe Adapter cable
1 x Vantec Multi-Size M.2 NVMe to U.2 (SFF-8639) 2.5"" SSD Adapter case
1 x Seagate Exos X24 24TB
1 x Seagate Exos X22 22TB
G Skill 32GBTrident Z5 Royal Neo 6000MHz CL28-36-36-96 1.4V
Seasonic PRIME PX-2200 ATX 3.1 PSU
Denon AVC-A1H with 7.1.4 Triad speakers.
LGC1 77

That’s what I thought. It almost seems like something might have been overlooked (thermal paste, pad, or something similar).

Well, I guess I’ll have to return the motherboard and start looking for an alternative. That’s a shame.

 

Thank you for your post

ExcessiveGBH
Level 10

What CPU cooler do you have and is it seated correctly.

Try reapplying CPU thermal paste first.

 

System specs
Win 11 Pro 23H2
ASUS ROG Crosshair X870E Hero
BIOS 6066
AMD Ryzen 7 9800X3D
ASUS ROG Strix GeForce RTX 4090 OC 24GB @3015MHz
EK Quantum Kinetic TBE 120 DDC PWM Reservoir
EK Quantum Velocity 2 DRGB AM5 CPU Water Block Nickel Gold
Radiator G360
4 x Crucial T705 4TB PCIe 5.0 (only C drive @ PCIe 5)
1 x Diliving PCIe Gen4 SlimSAS 4X to U.2 NVMe Adapter cable
1 x Vantec Multi-Size M.2 NVMe to U.2 (SFF-8639) 2.5"" SSD Adapter case
1 x Seagate Exos X24 24TB
1 x Seagate Exos X22 22TB
G Skill 32GBTrident Z5 Royal Neo 6000MHz CL28-36-36-96 1.4V
Seasonic PRIME PX-2200 ATX 3.1 PSU
Denon AVC-A1H with 7.1.4 Triad speakers.
LGC1 77

How does the CPU cooler affect the chipset temperature? Especially considering that all the CPU temperatures are completely fine.

ExcessiveGBH
Level 10

Sorry... had CPU my head not chip set. So, paste and cooler is not the issue.

System specs
Win 11 Pro 23H2
ASUS ROG Crosshair X870E Hero
BIOS 6066
AMD Ryzen 7 9800X3D
ASUS ROG Strix GeForce RTX 4090 OC 24GB @3015MHz
EK Quantum Kinetic TBE 120 DDC PWM Reservoir
EK Quantum Velocity 2 DRGB AM5 CPU Water Block Nickel Gold
Radiator G360
4 x Crucial T705 4TB PCIe 5.0 (only C drive @ PCIe 5)
1 x Diliving PCIe Gen4 SlimSAS 4X to U.2 NVMe Adapter cable
1 x Vantec Multi-Size M.2 NVMe to U.2 (SFF-8639) 2.5"" SSD Adapter case
1 x Seagate Exos X24 24TB
1 x Seagate Exos X22 22TB
G Skill 32GBTrident Z5 Royal Neo 6000MHz CL28-36-36-96 1.4V
Seasonic PRIME PX-2200 ATX 3.1 PSU
Denon AVC-A1H with 7.1.4 Triad speakers.
LGC1 77

Ck1991
Level 8

I’ve returned it and switched to MSI. Asus’s quality control has dropped off too much. It was the same with my ROG Strix 4080. After almost a year, I experienced extremely high hotspot temperatures (105-110), and when I opened it up, I discovered that there was barely any thermal paste on the GPU.

 

It’s a shame. Maybe I’ll give Asus another chance in a few years.

That sucks having do that.  My MB is fine.... touch wood.

So, you just swapped it over at the retail shop on the same day no hassles no waiting period?

My old Strix 3090, one of the fans started to wobble and touch the sides, but it was a day before my Strix 4090 arrived. Had it fix on warranty then sold it for $900.00.

System specs
Win 11 Pro 23H2
ASUS ROG Crosshair X870E Hero
BIOS 6066
AMD Ryzen 7 9800X3D
ASUS ROG Strix GeForce RTX 4090 OC 24GB @3015MHz
EK Quantum Kinetic TBE 120 DDC PWM Reservoir
EK Quantum Velocity 2 DRGB AM5 CPU Water Block Nickel Gold
Radiator G360
4 x Crucial T705 4TB PCIe 5.0 (only C drive @ PCIe 5)
1 x Diliving PCIe Gen4 SlimSAS 4X to U.2 NVMe Adapter cable
1 x Vantec Multi-Size M.2 NVMe to U.2 (SFF-8639) 2.5"" SSD Adapter case
1 x Seagate Exos X24 24TB
1 x Seagate Exos X22 22TB
G Skill 32GBTrident Z5 Royal Neo 6000MHz CL28-36-36-96 1.4V
Seasonic PRIME PX-2200 ATX 3.1 PSU
Denon AVC-A1H with 7.1.4 Triad speakers.
LGC1 77

I ordered the MSI board from the same retailer and returned the old board. The €200 difference was refunded to me. There were no issues.

They have a really good Customer Service.

I’m glad that you’re happy with your motherboard. If it hadn’t been for the chipset issue, I would have loved to keep the board as well. But taking apart a motherboardu that costs over €600 is not something I’m willing to do.