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ASUS Rog Crosshair X870E Hero (rear usb-c ports not working)

ripperuts
Level 7

I recently got the mobo + 9950X3d. REAR usb-c ports are not working ok or at all!!!!

  • Top two ports
    - MX BRIO camera works
    - Kingston DataTraveler Max USB 3.2 Gen 2 1000R/900W USB Stick 512GB DTMAX/512GB, does not get recognized at all!!!
  • Bottom two ports
    nothing works on them, seems just dead
  • Front panel usb-c port
    both dvices work fine on the front panel usb-c port

usb-ports.png

MOBO updates installed:

  1. BIOS Version 1203 
  2. ASUS LEGO IT8857GX V0203 Firmware Update Tool  Version 0203
  3. ASM4242:ASMx424X_FWUpdateV40013_u424241022200011AcmAPDV5  Version 40013

 

 

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1 REPLY 1

ripperuts
Level 7

UPDATE: figured out I can connect webcam to two bottom ports IF I turn usb connector around and press it in REAL HARD!!!
kingston usb stick also works on all rear ports IF I press it in like a maniac, as soon as i let go it disconnects so not usable at all...(same stick works flawylessly on Z790 HERO rear usb-c port) 

Guess I need to RMA the board or return it via Amazon.de?