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Asus, do you want me to purchase a motherboard from you?

milleniumaire
Level 7

I'm looking to build a new PC desktop for work and it needs to be able to drive the new Samsung 57" Odyssey Neo G9 monitor at a resolution of 7680x2160@60Hz .  The monitor is capable of 240Hz at this resolution, but 60Hz is fine for software development.

I am NOT a gamer.

I want to build the system so that I don't need a graphics card, meaning the CPU and motherboard must be capable of 8K@60Hz.

I will probably be using the AMD Ryzen 7 8700G CPU as the integrated graphics is capable of the required 8K resolution, however, I'm really struggling to find a motherboard to support this.

AMD recommended the ASUS ROG STRIX X670E-E GAMING WIFI motherboard and on paper it looks okay, if not a little old and expensive, as it is documented to support "max. 8K@60Hz via DisplayPort 1.4".  However, ASUS don't stock this and I can't find any in the UK, so I started looking at newer motherboards, such as the ASUS ROG STRIX X870E-E GAMING WIFI.  It has a great spec., far more than I need, it is available in the UK and with a cheaper price than the X670E-E, however, as is usual with many motherboard suppliers, technical details on the ASUS website are rather limited. It doesn't specifically state this motherboard supports 8K and I suspect, because it has 2 x USB4 ports with Type C display output, if 8K is supported by these ports, it is likely to be only 8K@30Hz.

Looking at the more budget friendly ROG STRIX B650E-E GAMING WIFI, like the X870E-E, this also specifically states it supports 8K@60Hz via DisplayPort 1.4.

So, what's going on here?  Why does the newer, all bells and whistles X870E-E, appear to have "worse" or "no" support for 8K integated graphics?  Is this because the assumption that anyone paying for this motherboard is likely to also install an expensive GPU?

I email customersupport@asusstore.co.uk to ask about availability and the above questions but haven't received a reply.  I've also tried calling a number of times but I'm simply cut off.  It would appear that ASUS don't actually want to sell me anything anyway!

I'm a firm believer that if it isn't possible to communicate with the sales department of a company, you can forget about them providing any decent level of support!

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