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X670E USB4 and Easyanticheat cause stuttering

Sib3riX
Level 12

Apex Legends and The Finals drop from 240fps to 10fps for good 60 seconds then it goes back to 240fps. New easyanticheat update for Apex Legends and The Finals cause this. Older games wont have this problem because they dont update their easyanticheat drivers. . This only happens on ASUS motherboards x670e and their thunderbolt 4 controller.

Bug video: https://www.youtube.com/watch?v=XqC4l2nk1WE

This can be replicated 100% of time.

The issue is caused by the interaction between the "Easy Anti-Cheat" software used by Apex Legends and the Thunderbolt controller on our motherboard (Intel® JHL8540 Thunderbolt™ 4 Controller).

I believe the issue is that when you run the game "Easy Anti-Cheat" scans your system looking for cheats triggering some activity on the Thunderbolt controller. After exactly 5 minutes of the scan ending (when the game is properly launched) the TBT controller will turn off and that's when you got the stutter.

How to fix: Go to your windows power plan settings and disable USB selective suspend in advanced options. That should resolve your issue.

Uploaded by Mario Basic on 2023-12-16.
6,950 Views
6 REPLIES 6

nerovalerius
Level 7

I have the same mainboard and This is exactly my problem with every EAC game since weeks!

I will try this at home. Thank you!!!!

nerovalerius
Level 7

Thank you again. I tried it and now i can play without this 60 second stutter.

Thanks !!!!!

Happy to help. I just hope ASUS, Intel or EAC will fix this problem in future.

dopam1n
Level 8

Thank you! That fixed the Problem for me as well in Rust.

ludoe
Level 7

Thanks mate. This was driving me nuts for a week.

Can  you give us an idea of how you went about troubleshooting this issue?

I had problems in september 2022 with usb4 (x670e) and ICUE in past. It would cause stuttering when ICUE is loading on startup. Same behaviour but on startup. Corsair fixed this problem.

I came to conclusion its probably related to EAC because all other games work just fine with their anticheats. Usually kernel anti cheat cause this type of problems (they scan your entire system)I also had simillar thing in past with PUBG zakynthos anticheat  when i had g29 plugged in but it was on x299 platform.