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[X670e Hero] Manual is wrong about RAM direction.

Dontknowname
Level 8

16975708565527832453357549450274.jpg

 The RAM should be turned around. If you try to install it like what is shown and apply pressure, it will not go in and could break stuff.

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Accepted Solutions

Silent_Scone
Super Moderator

Hi, the illustration is there to show the notches should line up. You can see the slot orientation clearly defined by the clips at either end. Don't see an issue here.

13900KS / 8000 CAS36 / ROG APEX Z790 / ROG TUF RTX 4090

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4 REPLIES 4

Dontknowname
Level 8

Here is a picture with the RAM not lining up.

20231018_021744.JPG

Silent_Scone
Super Moderator

Hi, the illustration is there to show the notches should line up. You can see the slot orientation clearly defined by the clips at either end. Don't see an issue here.

13900KS / 8000 CAS36 / ROG APEX Z790 / ROG TUF RTX 4090

Dontknowname
Level 8

Then, shouldn't the manual have a note about that as well as empty squares or a block to denote where the empty pins are? DDR5 is a lot closer to the the center than other DDR versions and probably has tripped a lot of people up.

I mean something a bit like this, but better:

ASUS manual illustration edit.jpg

Edit: Wrong thread.