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[X670e Hero] Error C5. Can't POST at all.

Dontknowname
Level 8

The memory kit is Crucial DDR5 Pro (2 x 16GB 5600MT/s 1.1V CL46)

CPU is a Ryzen 9 7950X3D

BIOS version is 1709

I have tried both with only 1 stick in A2 as well as 2 sticks in A2 and B2.

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Accepted Solutions

Is there an opportunity to test with different RAM? Just to exlude any ram stick issue. Its a long shot at this point.

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23 REPLIES 23

KedarWolf
Level 10

C5 is usually a bent pins issue.

I looked at the pins and everything looks shiny against a flashlight, like nothing was bent. I was also very careful with installing my CPU.

Dontknowname
Level 8

With all RAM removed, I am getting code '10'. The Aura ARGB also seems to work as well.

Dontknowname
Level 8

I checked the socket again and took a close up photo. There was some debris that was there and it's gone now.

Though, oddly I'm getting code 15 for a second and then error C5 afterwards. I have inspected after blowing out the debris and didn't spot any bent pins.

Dontknowname
Level 8

I think I'm going to stick a single DIMM into each slot and see if I get error 10 or error C5, in order to check if all of the slots can detect the RAM.

Update: Each slot gets a 15 memory training code and C5 memory/memory-controller error.

Dontknowname
Level 8

Here are pictures of the socket pins that were taken with my phone. As far as I can tell, they don't seem to be bent and it looks like everything is lined up correctly.

https://imgur.com/a/xmqIsMa

C5 is not cpu related though.

Without stating the obvious and looking at the other post you did for the RAM direction. Could I ask, have you definitely seated the RAM sticks fully in?

https://www.reddit.com/r/ASUS/comments/xsl7so/rog_crosshair_x670e_hero_qcodeboot_code_c5/

 

Yes, everything is lined up correctly. Additionally, with the RAM, I pushed on the bottom of it until I heard a click and then the top to close the latch. I have even tried pushing both ends in simultaneously and still get the error.

Is there an opportunity to test with different RAM? Just to exlude any ram stick issue. Its a long shot at this point.