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X670E GENE Front Panel USB-C Disconnect Issue for 1/2 seconds

Lejuif44
Level 7

Hi guys

When I plug an external SSD into my front panel, for example the Samsung T7 Shield or Emtec, I get a 1 second micro-disconnection before it reconnects.

The problem only occurs with USB-C to USB-C external SSDs.

I don't have this problem with USB-C to USB-A.

I don't have the problem with USB-C to USB-C with an internal SSD, for example, but in an M2 Nvme external enclosure.

I don't have any problems with a USB-C to USB-C controller ps5

I don't have the problem with an iPhone in USB-C to Lightning.

I have no problems connecting my external SSD to the USB-C on the motherboard directly and not on the front panel.

Exactly same problem : https://www.reddit.com/r/ASUS/comments/11mgmog/z790_hero_front_panel_usbc_disconnect_issue/

x670e ASUS

AP201 ASUS

7950X3D

 

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