Hello everyone, I am facing a problem that my computer freezes once a day and needs hard rebooting.
Build: X670E Extreme + 4090 Strix + 7950x + 6000hz 32*2 DDR5, Windows 11 22H2
Problems: When I turn on the computer for the first time every day, my computer starts to freeze after running for 20-30 minutes (no blue screen, all programs can be clicked but extremely slow). At this time I try to shut down, but the system cannot be shut down, the motherboard lights and fans were still working. At this time, there is only hard rebooting (unplugging the power supply), rebooting, and the machine can run well for the rest of the day.
Error Code: Because my computer has never had a blue screen, it is difficult for me to collect error information, but I still saw Error Code: LiveKernelEvent 141; LKD_0x141_Tdr:6_IMAGE_nvlddmkm.sys_Ada in the maintenance record. It appears to be a GPU driver issue.
Solutions have already tried, but all failed:
1. Completely reinstall the Windows and totally earse the hard drive.
2. Unplug the memory and reinstall it, and run the memory test, which shows that the memory is ok.
3. Unplug the graphics card and reinstall it.
4. Disable the fast booting options.
All these methods fail. Could anyone help me or have a similar problem?
Solved! Go to Solution.
Hi everyone, I think the first boot freeze problem has been solved, as it doesn't occur for 3 days. The only thing I do is downgrade the bios version from 1415 to 1303. Thus I am pretty sure there is some problem related to the bios 1415.
Meanwhile, when I am using bios 1303, I also notice some problem which is when I boot my computer, in the Windows login page, my computer first use the igpu(low resolution), and after 5-10 seconds, the dgpu starts (correct resolutions), and the armoury create cannot detect my dgpu. After disabling igpu in bios, everything works fine.
Considering this problem only happens at bios 1303, not 1415, I think the problem has been solved. However, I hope the engineer can solve the first boot freeze problem in the next version.
Can you first confirm whether the behaviour persists if EXPO is disabled? Need to rule out overclocking instability (Memtest86+ may not pick up intermittent errors)
Hi, I disabled the expo and overlocking yesterday. However, I am stilling facing the system freeze problem today, which means there is not related to the ram or CPU overlocking.
Meanwhile, when I notice the system is freezing, I have check the AIADA 64, and it shows the GPU and CPU power is really low:
What is your PSU?
1) Are you using custom power cables? If so revert to OEM
2) Are you using a riser cable for the GPU? If so remove and retest
Hi, thanks a lot. The model of my PSU is MSI Ai1300p, and I haven't used any custom power cable and riser cable for GPU. All the cable is original.
Currently, I think the problem may be related to the motherboard/system because the freeze only happened at the first boot in a day, and I think there is a power management problem after the computer has been powered off for a long time.
I have done another research which shows it may be a RAM problem: https://forums.tomshardware.com/threads/weird-problem-first-boot-always-crashes-hard-reset-fixes-it.... However, I cannot test it as I don't have any other RAM.
Memory related errors can manifest in all manner of different ones. You can help rule out defective memory by ensuring the system is at complete optimised defaults (no EXPO or overclocking) and run Memtest86+ from within the UEFI.
Thanks a lot for the information and all the test pass. However, the computer froze again today. I am really upset cause this build cost me a lot, and I plan to use it for work, but the freeze problem makes me crazy....