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USB Issues on X670E Bios

GhostOfficer
Level 8

Turnin "USB power delivery in Soft Off state (S5)" off from bios results in some usb ports not working in Windows 11. There is an error "The USB hub failed to reset"

ROG CROSSHAIR X670E HERO BIOS 1602 & 1516

 

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48 REPLIES 48

I confirmed with R&D Friday that patch 1100 does address this problem, glad to know it’s working for you.

13900KS / 8000 CAS36 / ROG APEX Z790 / ROG TUF RTX 4090

Babartheme
Level 8

I went ahead and installed the beta BIOS, happy to report my USB issues are FINALLY sorted! no more reboots every day. I don't have NVME issues, but I didn't overclock CPU, only ram at 6400mhz using hyunix presets. All ok so far. 

 

Thank you. 

ViperGremory
Level 7

7950x3d no OC (ram/if also not ox)Hero X670 latest bios (1802) bug it’s still persist. Sound card with USB to PCI-E bridge (EVGA Nu Audio installed in PCI-E x1 (all PCI-E Gen version tested)) still falling sometimes.

Any news for fix this problem?

Thats a different bug then the one this bios fixes.
Sadly i have same issue with Soundblaster AE-5. Seems the card does not get enough time to properly initialize

mgmate
Level 9

I still having issues with USB. It's very weird also. When I write to USB memory stick the transfer speed vary wildly (from 100MB/s to 0MB/s in ocassions) and at the end in very large files (mainly big videos, about 200GB) throws an error.

I use to work in this way to provide video files  to clients, and now it is not possible. The point is if I conect to USBC front or rear conector, with an adapter this does not happens, so it seems is limited to USB3.1/2 ports. I already tested the back ports (not all of them) and the same issue is present.

Something in my board is definitevely wrong. I even today do a backup and restore complete Windows 11 system, but the issue is still present (in case drivers or apps were implied in the issue).

Does anybody try (or willing to try) to copy large files (200GB) on a USB stick to test what happen please?

sky-agg
Level 7

Can confirm Beta 1802 solved the USB issue on X670E-A, will report back if I find some other bugs on it.

frankvvv
Level 8

Hmm, I wonder if this USB problem is causing my Audioengine A2+ speakers to drop out sometimes. I have to unplug and plug it back in, or turn the power off and on for it to work again sometimes. This is on a ROG CROSSHAIR X670E HERO BIOS 1602.

 

Mody79
Level 9

Update: The USB issue is solved with the new BIOS 1807  for ROG STRIX X670E-E GAMING WIFI, I turned the "USB power delivery in Soft Off state (S5)" off, and everything works fine.

LumKitty
Level 9

TUF X670E-PLUS - New BIOS 2214 is finally out, and seems to have sorted it. Everything worked this morning, all my stuff was off overnight.

As an added bonus my Elgato HD60S capture card is actually behaving again. I've always had issues with it since building this PC and always figured it was a driver issue I couldn't solve. It had lost the ability to capture 480p and 576i but now they're back. I have no idea why but I'm not complaining!