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Rog CrossHair x670e Hero will not POST Q-LEDS yellow

tweiner
Level 7

I have tried 3 Rog CrossHair x670e Hero mobos with 3 different 6000 2x32 memory modules and all of the boards do not POST and show the yellow Q-led (dram).

I am using a AMD Ryzen 9 9950X .

The memory modules I have tried: G.SKILL F5-6000J3238G32GX2-TZ5NR, Kingston KF560C30BBEK2-64 , G.SKILL F5-6000J3040G32GX2-TZ5NR

help!!!

ROG CROSSHAIR X670E HERO#dram

 

 

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8 REPLIES 8

Silent_Scone
Super Moderator

Hello,

The DRAM Q-LED will remain yellow for up to 3 to 5 minutes due to initial DRAM training procedures. How long are you leaving the system running before concluding there is no POST?

13900KS / 8000 CAS36 / ROG APEX Z790 / ROG TUF RTX 4090

was gonna post something like this, too.  mine is a new system

X670E Hero Mobo / 7900X3D  / 2 x 32GB RAM (G.SKILL F5-6000J3238G32GX2-TZ5NR) / Strix 4080 Super OC

add to that, the system isn't POSTing.  Getting Q-Codes of 00, 15, and 46 repeatedly with Yellow Q-LED indicator.  I BIOS Flashback to the latest, 2403 (I believe); and, still the same codes.  quite frustrated with this new build.

tweiner
Level 7

I have tried to different DRAM sticks for 20 minutes each.

The Q-Led is still yellow and the code is PO or 06

tweiner
Level 7

These are the chip sets I have tried:

F5-6000J3040G32GX2-TZ5NR
F5-6000J3238G32GX2-TZ5NR
KF560C30BBEK2-64
KF556C36BBEAK2-64

Hi @tweiner 

Have you tried reseating the CPU? Inspect the pin-pad for any debris or bent pins. DIMM detection and memory-related issues at stock can often be due to pin-pad contact / mounting pressure.

13900KS / 8000 CAS36 / ROG APEX Z790 / ROG TUF RTX 4090

tweiner
Level 7

I contacted ASUS tech support and it has been escalated.

ROG CROSSHAIR X670E HERO 

axsdenied
Level 7

For clarification, do  you mean it doesn't post after setting EXPO or even at default speeds, i.e. cleared CMOS, it still doesn't boot?

isamudysan
Level 7

after chatting with tech support (last week), i had to return my mobo.  i purchased it from amazon. ordered a new one from amazon, upudated bios, and voila it powered on. phew! i suggest the thermalright am5 cpu contact frame over the secure frame that comes with the mobo. take a look on amazon 👍