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Disabled integated graphics still showing in Windows device manager (ROG STRIX B650E-F)

zoocey
Level 8

I have a ROG STRIX B650E-F running bios 1807

I want to disable the integrated graphics (iGPU) as I have a dedicated GPU. To to this In the Bios I go to Advanced -> NB Configuration and set "Integrated Graphics" to Disabled. But the iGPU is still showing up in the Windows Device Manager (Moving from Display Adapters to Other Devices). It is still taking RAM and Windows Update still wants to install drivers for it.

I have attached 3 pics

1. Device Manager when iGPU is enabled
2. BIOS Setting showing the IGPU as "disabled"
3. Device Manager when iGPU is "disabled"

Any advise on how to actually disable the iGPU would be appreciated.

Device Manager when iGPU is enabledDevice Manager when iGPU is enabledBIOS SettingsBIOS SettingsDevice Manager when iGPU is "disabled"Device Manager when iGPU is "disabled"

3,699 Views
11 REPLIES 11

tkeshav489
Level 9

I understand your concern, and it's indeed important to disable the integrated graphics (iGPU) when using a dedicated GPU to ensure optimal performance. Let's go through the steps to troubleshoot and resolve the issue:

1. Check Advanced BIOS Settings:

  • Restart your computer and enter the BIOS/UEFI settings by pressing the designated key during the boot process (often Del or F2).
  • Navigate to the "Advanced" section and then to "NB Configuration."
  • Set "Integrated Graphics" to "Disabled."
  • Save changes and exit the BIOS.

    2. Update BIOS:

    • Visit the ASUS support website for your motherboard model.
    • Download the latest BIOS version if available.
    • Follow the manufacturer's instructions to update the BIOS.

      3. Check Windows Power Options:

      • Open Windows Settings (Windows key + I).
      • Go to "System" and select "Power & sleep" on the left.
      • Click on "Additional power settings."
      • Ensure that your power plan is set to use the dedicated GPU under "Preferred graphics processor."

        4. Device Manager Cleanup:

        • Right-click on the iGPU under "Other Devices" in Device Manager.
        • Select "Uninstall device" and choose to delete the driver software if prompted.
        • Restart your computer.

          5. Windows Update:

          • Open Windows Settings (Windows key + I).
          • Go to "Update & Security" and select "Windows Update."
          • Click on "Advanced options" and then "View update history."
          • Check for and hide any updates related to the iGPU.

            6. Check for Ghost Display Adapters:

            • Open Device Manager (Windows key + X, then select "Device Manager").
            • Go to "View" and choose "Show hidden devices."
            • Check for any hidden display adapters under "Display adapters" and uninstall them if present.

              7. Clean GPU Drivers Installation:

              • Download the latest drivers for your dedicated GPU from the official website.
              • Download Display Driver Uninstaller (DDU).
              • Boot into Safe Mode (optional but recommended).
              • Run DDU to clean and uninstall the current GPU drivers.
              • Install the downloaded drivers for your dedicated GPU.

                I hope it helps!!!

                Please reply if the issue persists.

zoocey
Level 8

Sorry about the delay in replying, I ended up traveling for the holidays.

I can confirm @Mister_Benson suggestion worked.

I had the latest drivers from amd.com 5.08.02.027 which I uninstalled and Then installed 5.11.02.217 from a different motherboard manufacturers driver download page. And the GPU is no longer listed in the Device Manager. Not sure if the problem was due to the older drivers or if reinstalling the same older drivers would have also fixed the issue.

Thanks everyone for the help.