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Crosshair X670E Extreme - non-booting loop/freeze "Memory Test" ; ClearCMOS to boot again

RanceJustice
Level 8

I've been having some trouble with my  Asus ROG  Crosshair X670E Extreme.   In short, the problem is that the Extreme gets stuck in a "non-boot" loop at times, where the LiveDash OLED permanently reads "Memory Test",  Q-LEDs often start out with the yellow (memory) bit lit up but after  5-10+ minutes can move to  the red (CPU) indicator.  The Q-Codes displayed  tend to stay for a long time and range from 15  to 1A and possibly others.  There is no monitor video output  as of yet, and  when its in this loop it never makes it to the BIOS et al.      The behavior will persist even after turning off the  power by holding down  the  mobo power button or disabling the mobo power button;  after restoring the PSU power and pressing the power button again  it begins the same process as above.   Its worth noting that the "freeze/loop" described above seems to always happen if the PC crashed to reboot during stability testing  (using AIDA64, YCruncher , OCCT or other tools ), will sometimes happen after manually instructing the OS (for the sake of it I've been using Windows  11 during the testing phase, but my primary OS of choice is Linux) to shut down and/or reboot.   Outside of crash-to-reboot seeming to nearly always provoke this behavior, the chance of the 'memory test' freezing is variable for both of them, but seems less likely (but not impossible) to happen with an ordered reboot vs  a shutdown.  

The only thing that I've found that can reliably resolve the issue is to use the ClearCMOS button on the rear I/O.  Upon pressing it (which shows the momentary disruption in board lighting confirming its usage) and then using the mobo power buttons, the system boots "normally" more or less including activating the monitor output (currently using the iGPU) and displaying the "first time boot up, press F1 to go to BIOS"  style message.   Going into the BIOS as normal ,  all the defaults have been activated.  Typically, I simply enable the EXPO1 RAM setting, change the QFan option for CPU_FAN from the Standard curve to Turbo, and then save and restart, allowing me to reach the OS.   Things function seemingly normally until there's another crash and/or  shutdown/reboot which restarts  the PC, where the possibility  for the Memory Test loop/freeze  returns.

--Hardware specs

AMD 7950X3D CPU

Asus Crosshair X670E Extreme mobo  w/ 2204 BIOS

Gskill 64GB DDR5 6000mhz CL30-36-36-96 1.4V EXPO compatible RAM

Temporarily using  iGPU DisplayPort USB-C connection > HDMI adapter >  Monitor . Discreet GPU to be added later when system is  stable and ready for daily use.

Samsung 990 PRO 2TB, 980 PRO 2TB both in ROG GEN.Z2 module +  SATA   870 EVO 2TB SSDs.

--

I am unsure if the problem started when either A) I replaced  what I would discover was a bad stick of RAM, RMAing my old kit and replacing it with an identical one that unlike the previous passed OCCT Memory  and AIDA64 Stress Test Memory when the old kit errored immediately  or B)  after I updated the  mobo firmware.  I know it had a much older firmware when I started the build, updated to 2007 before anything, and then 2124 and 2204 when they arrived.  I know the issue is happening on 2204, and I think it happened on 2124, don't remember 2007 or not.        

Searching for Asus ROG X670E mobos  being "stuck on Memory Test" or  something similar that won't boot shows a variety of users with different circumstances, from bad RAM, CPU issues, to an incomplete (?) motherboard BIOS update that  required swapping in a new RAM kit to propagate through etc.   Some of these discussions, on the ROG forums and elsewhere are more recent and others go back to last year so I  wanted to check given the current understanding of possible issues, compatibility and the like.  Thanks

P.S. -   Unrelated, but I'm sure you know about this, but please fix the "TEST NVRAM" OLED display if possible.  When everything is working properly and boots normally,  the OLED displays TEST NVRAM ever since the last couple BIOS updates; it seems to b the case for others as well.   I hear that using Armory Crate  in Windows is the way to specifically fix/control it, but I'd greatly prefer  for the LiveDash OLED to function independently at the BIOS/UEFI level and of course, can interact with it on non-Windows OSes like Linux.   Some seem to suggest the latest Beta BIOS fixes the issue so hopefully that's the case.   Just thought i'd mention.

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6 REPLIES 6

Brysen
Level 7

I am having the exact same issue, it is super annoying.... it only started after using 2308 bios

Ouch, I'm sorry to hear you're having a similar problem.      I just noticed the recently released 2308  BIOS and hope that upgrading will fix the issue I'm having on 2204 and several variants previous.  I'll report back my experience

Edit:   If it just happened after a BIOS update,  it may be help to check out -  https://rog-forum.asus.com/t5/amd-600-series/two-asus-rog-crosshair-x670e-extreme-s-stuck-on-memory-... -  a user in this thread talks about  an unknowingly  incomplete BIOS update caused the issue for them, which was fixed by swapping to different RAM temporarily forcing the board to query again and thus properly finish the update. Unsure if it wil be any help, but perhaps it worth checking out especially if you have another  stick and/or kit of DDR5 aside from your intended one.   If not, it may be possible to (assuming you have a dual channel kit) prompt it to query by taking the DIMM in  slot B2 and move it to A2, alone;  temporarily set the DIMM from A2 aside.

 

disapointing...bootloop too with CO and shaper, buggy menu, duplicates entries not working and freezing bios, new random bugs too, old ones not resolve, every new bios give me hope, and failed every time a little bit more,  given me the sensantion that i fall a little more at every try to use those CPU at their all capacity...and give me each time a new reason to buy amd/asus for my futur home server...I was Asus from my first studdent pc, and now i 'm learning to look elsewhere.

Magix86

Cblan1224
Level 7

I keep going back to the bios from April. It's the only way I don't get random black screens. I've been stable on this bios since it came out. Updating to the 09/12(or 09/13 I can't remember) bios gave me all sorts of issues 

Silent_Scone
Super Moderator

Hi @Cblan1224 

Can you please confirm the part number of the memory kit? 

The stop code indicates that the memory configuration is not stable enough to pass POST stress tests. 

13900KS / 8000 CAS36 / ROG APEX Z790 / ROG TUF RTX 4090

akadeepakjadhav
Level 9

Here are a few additional things you could try:

1) Update chipset drivers:

Ensure you have the latest chipset drivers installed.

2) Check for physical damage:

Inspect the motherboard, CPU, and RAM for any visible damage.

3) Test with a different graphics card:

If you have a dedicated GPU, try using a different one.

4) Try a different monitor:

Sometimes, display issues can prevent the system from booting.

If none of these steps resolve the issue, you might want to consider contacting ASUS support for further assistance.

dipakjadhav