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Constant Restarts X670E

Anthony_Kinson
Level 7
I know a few other people have mentioned this in various threads, and I can't for the life of me find a solution in the forums. I have the CROSSHAIR x670E Hero board and I am constantly being hard reset randomly throughout the day.

It's become unbearable, 6 hours into my work day and I have 32 hard restarts while I'm working, not even putting the system under any heavy load. It will restart while in chrome or while writing code in VSCode, if I leave the PC on the windows login screen it will hard restart after a few minutes of just sitting on the login screen.

I get the "early adopter" thing, but this board cost almost as much as a 7950X and I kind of expect a high-end product to work out of the box. i have no overclocks, i even have EXPO disabled and run everything at stock, and still issues. I'm running the latest 0750 bios (i couldn't even get into Windows with earlier bios versions that shipped!)

Weirdly, if I fire up a game, the hard resets don't seem to occur, putting the system under load seems to stabilize it to some degree. I've been using these crosshair boards since the 1800X CPU and never had these kinds of problems and I'm out of ideas on how to get this thing stable enough to work.

It's really disheartening when you spend thousands of £'s on a system upgrade for it to be so much worse than your old machine.

If anyone else has experienced this and found a fix I'd love to hear your solutions.

my pc info should be in my profile, but i'm running the 7950X, RTX 4090 and 64GB DDR5 (2x 32GB) @ 5200 (although recently disabled EXPO)

UPDATE: If you're having this issue I found setting the windows power plan to "High Performance" prevented the random restarts. It's not a "fix" but it should at least stop the reset until a proper fix is implemented.
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31 REPLIES 31

Day 2 and no resets when idle. For me the fix was setting the power plan to performance. In addition, I optimized the PBO and am sitting comfortably with a negative 30 on a 7700x. I also set the thermal cap at 85C. Again the issue I was having was not BSOD's, but instead the system was doing random hard resets with no errors being reported when the system was idle. I have no idea why changing the power plan to performance would make a difference compared to the balanced or Ryzen balanced plan. The only significant difference I could see on the Ryzen plan was the minimum processor state was 90% vs the normal balanced and performance plans are set at 0%. The weird thing is that I still had the issue on the normal balanced plan as well.

MikeAce420 wrote:
Day 2 and no resets when idle. For me the fix was setting the power plan to performance. In addition, I optimized the PBO and am sitting comfortably with a negative 30 on a 7700x. I also set the thermal cap at 85C. Again the issue I was having was not BSOD's, but instead the system was doing random hard resets with no errors being reported when the system was idle. I have no idea why changing the power plan to performance would make a difference compared to the balanced or Ryzen balanced plan. The only significant difference I could see on the Ryzen plan was the minimum processor state was 90% vs the normal balanced and performance plans are set at 0%. The weird thing is that I still had the issue on the normal balanced plan as well.


Glad that worked for you. Yeah, it's a weird one for sure. Hopefully, somebody can figure it out and a bios update will resolve it.

fredepf
Level 7
I get the same problem whit my X670E Hero + 7950X .
Each time it's Hard reboot + QCODE 00 . I have to shut down the PSU because nothing work .
I somebody find the way to fix this it would be very appreciate .

fredepf wrote:
I get the same problem whit my X670E Hero + 7950X .
Each time it's Hard reboot + QCODE 00 . I have to shut down the PSU because nothing work .
I somebody find the way to fix this it would be very appreciate .


I've been having the same issue, the only solution I've found is setting the performance power profile in Windows, then editing it to set the 'Minimum Processor State' to 100%.

planetbeing
Level 7
Random reboots are probably overly optimistic Curve Optimizer settings. It's very hard to suss those out because a lot of work-loads (particularly all-core ones) do not actually exercise those settings effectively. I tried all the Windows settings and such in the past and that didn't really help for me.

I recommend using OCCT with AVX2 (not AVX512 or anything else), Small, Extreme, exercising both Virtual and Physical cores, selecting cores 0 and 1 initially, and cycling the cores every 10 seconds. You should see random reboots and/or BSODs if your settings aren't stable. You want enough cores to be exercised simultaneously to generate heat, but not enough for the CPU to reach 95 degrees and the frequency starts being limited by thermals, or enough power draw for the CPU to switch to the all core OC mode, which won't strain some individual cores enough. Small AVX2 is the toughest single core test OCCT has to offer. That sussed out a lot of the "idle" reboot issues for me.

If you're posting about random reboots, you should share any BIOS settings you modified from stock along with your report, including automatic overclocking, PBO settings, RAM settings, etc.

planetbeing wrote:
Random reboots are probably overly optimistic Curve Optimizer settings. It's very hard to suss those out because a lot of work-loads (particularly all-core ones) do not actually exercise those settings effectively. I tried all the Windows settings and such in the past and that didn't really help for me.

I recommend using OCCT with AVX2 (not AVX512 or anything else), Small, Extreme, exercising both Virtual and Physical cores, selecting cores 0 and 1 initially, and cycling the cores every 10 seconds. You should see random reboots and/or BSODs if your settings aren't stable. You want enough cores to be exercised simultaneously to generate heat, but not enough for the CPU to reach 95 degrees and the frequency starts being limited by thermals, or enough power draw for the CPU to switch to the all core OC mode, which won't strain some individual cores enough. Small AVX2 is the toughest single core test OCCT has to offer. That sussed out a lot of the "idle" reboot issues for me.

If you're posting about random reboots, you should share any BIOS settings you modified from stock along with your report, including automatic overclocking, PBO settings, RAM settings, etc.


I use PBO with negative voltage curve 20 magnitutde on my 7700X and a +200MHz offset. The temperatures are fine while gaming on load its usually at 60-70s. Sometimes I even crash on desktop doing nothing. I have also tried reverting everything back to stock it doesn't seem to help either.

The error message I get from eventviewer is "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

zoobzone wrote:
I use PBO with negative voltage curve 20 magnitutde on my 7700X and a +200MHz offset. The temperatures are fine while gaming on load its usually at 60-70s. Sometimes I even crash on desktop doing nothing. I have also tried reverting everything back to stock it doesn't seem to help either.

The error message I get from eventviewer is "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."


Yeah, that's what happens to me when my overclock isn't stable as well. The system just reboots all of a sudden with no BSOD and that message appears in the Event Viewer. Those kinds of random reboots while idle stopped happening to me after I dialed in my CO offsets.

It's strange that it happens to you even with completely stock settings. I hate to say it, but are you absolutely sure that they happen to you on stock? That means no DOCP/EXPO and no even auto overclocking? Even then, I still would do what I recommended with OCCT. You get more BSODs with more information that way and it can maybe help you find the problematic cores and perhaps even add a positive CO offset for them.

planetbeing wrote:
Yeah, that's what happens to me when my overclock isn't stable as well. The system just reboots all of a sudden with no BSOD and that message appears in the Event Viewer. Those kinds of random reboots while idle stopped happening to me after I dialed in my CO offsets.

It's strange that it happens to you even with completely stock settings. I hate to say it, but are you absolutely sure that they happen to you on stock? That means no DOCP/EXPO and no even auto overclocking? Even then, I still would do what I recommended with OCCT. You get more BSODs with more information that way and it can maybe help you find the problematic cores and perhaps even add a positive CO offset for them.


Those errors were with +200 frequency offset and -20 curve. I did 0 frequency offset (stock frequency) and -18 frequency and no longer have any error messages in OCCT. Although I've only ran it for around 50 minutes before I had to leave for work.

I run DOCP with 6000MHz, CL30-36-36-39 (those were the DOCP settings for my ram)

I would've expected to get BSOD/hard lockup or some other error message if it was due to frequency instabilities (thats my experience on Intel platforms), this is new to me.

I also have irregular reboots with my Asus B650E-F, in combination with 32GB Skill Ram (EXPO) and a 7600x.
I had EXPO II loaded all the time (UCLK=MEMCLK) and the PBO Level 1 profile. Ran so actually quite stable, however, I have since about a week in the middle of the game reboots without warning.
I will now try it without PBO, which I actually do not want (the temperatures with PBO Level 1 were much better). If this doesn't help, I will try it without the EXPO-Profile.

Guys, I think I've found the solution!!!

My setup:
- Asus ProArt X670 Creator Wifi (BIOS: 1415)
- Ryzen 7950X
- G.SKILL 2x32 GB 6000Mhz (F5-6000J3040G32GX2-TZ5NR)
- Asus RTX 3090
- Zalman Wattera 1200W Gold+
- 1 Samsung 990 Pro 1TB and 1 Samsung 990 Pro 2TB + 1 Toshiba P300 4TB (7200rpm)

I was struggling with a lot of BSOD and constant/random restarts.

What DID NOT work:
- I set the UCLK - MEMCLK
- I set the EXPO I / II / Tweaked
- I set PBO with Level 1 / 2 / 3
- I set my Energie Profile in windows to Ultra performance
- I set my Ram's clocks manually
And all the things above I have tried the steps alone, together, separately, etc...
I was playing with my config for about 34 hours (3 days constantly) but  nothing happened.
There was some difference between the settings and somtimes the restarts/BSOD's were less but the problem was still on.
I also tried changing the CPU and the RAMs but nothing were better. (Cpu change to the same modell and the RAM was Corsair vengeance ddr5 5600)

!!!WHAT WORKED!!!

I was absolutely shocked with solution what worked for me.
Windows 10 Pro Revision OS 22H2 (newest) version (revi.cc)
1. I set/leave (BIOS) everything in AUTO mode, I only set the PBO level to 80 C° for safety.
During the installation there were a few BSOD...
2. After the windows Installation I downloded the ARMOUR Crate and then all the drivers from it. (The restarts were still on)
3. I was installing all the other drivers from DriverPack (google if somebody doesn't know), but for me it did not restart the windows after instalation so after it stucked 95% I close the application and restart the system. (The random restarts were still on)
4. I want to install GPU Tweaker III but the system was Lagging so I start to look up, what other fan controll can I use.

!!!Than the SOLUTION for all the stupid BSOD and Restart!!!
I have installed the ASUS AI Suit 3 and something changed.
The system were faster (Like something turned ON or some part of the MB can communicate with another part).
There were no more BSOD and RESTART!!!
I tried with several render engines like, V-ray, Lumion (GPU), D5 render (GPU).
I also did a lot of stress tests for the CPU but NOTHING.

So after 4 days of hard searching after the solution I found the one that worked for me.
Hopefully it will help YOU as well!