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00 error code and clear cmos not working

ROORnNUGZ
Level 7

I have a Rog Strix x670E-E Gaming Wifi motherboard paired with a 7700X.  Ever since I've had this board I've always had an issue where if I have to turn off the psu then I get a 00 code and the pc wont boot.  So I have to clear the cmos and then it will boot.  Doesn't come up that often so I just live with it. 

So I just had to move stuff in my office and pc had to be unplugged.  So now I have the 00 code but I can't get the clear cmos to work. I have powered down, turned off psu, unplugged and then held clear cmos button down.  This didn't work. 

I have also taken out the battery on the motherboard out. This also isn't working. 

I have turned everything off, taken out the battery ,held the clear cmos button and waited 10 minutes. Still 00 code.

The pc has also never been able to be restarted.  If I do a restart then it just goes to a black screen and I have to hold the power button down and shut down.

Not sure what I should do?  Guess rip apart the system and rebuild?

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4 REPLIES 4

mangaTom19
Level 9

Were you able to solve this?

No I have RMA'd the board.  Asus received it on 2/3. Still haven't heard back on what they are gonna do.

I wish you luck man. I'm also having issues with my mobo for almost a year. It happens whenever I turn off the psu, then all my bios settings are gone the next boot up(except for the time and date). CMOS battery isn't even the issue (replaced it 2 new batteries, still the same) and now the clear cmos button isn't working anymore whenever I have to reset the actual date and time as well. I need to remove the battery for that. I'm afraid my mobo will go down the same route lol. It's a b650e-e though.

amitersharma550
Level 7

It sounds frustrating to deal with the 00 error code and a non-responsive CMOS reset. Checking power connections, reseating components, or trying a different PSU might help. For those looking for local tech support, LikeMe is a great platform to find experts nearby. Hope you get it resolved soon!