07-25-2019
12:30 AM
- last edited on
03-05-2024
07:57 PM
by
ROGBot
09-28-2019 09:34 AM
09-28-2019 02:55 PM
09-28-2019 06:21 PM
09-28-2019 08:03 PM
EZ_PC_TECH wrote:
You, guys, really should open the tickets at Asus CS for all your issues. If you are not doing this, they are not even aware that something is wrong. I know that many of you not hesitating to do that, but if you don't, then you really should.
09-28-2019 09:26 PM
Dave001 wrote:
I've opened multiple support tickets about BIOS faults, every single one has ended with them telling me to RMA the board. From what I've seen, contacting Asus customer support is just a complete waste of time.
09-28-2019 10:34 PM
EZ_PC_TECH wrote:
I feel you. Their CS is completely incompetent. They can't even write up the question correctly to transfer it to their engineers. Just tell them that you didn't have those issues before with an older BIOS, but that older BIOS is not fully compatible with your new CPU, so RMA of the board pointless because it's clearly a software issue.
09-28-2019 11:53 PM
Dave001 wrote:
I've opened multiple support tickets about BIOS faults, every single one has ended with them telling me to RMA the board. From what I've seen, contacting Asus customer support is just a complete waste of time.
09-29-2019 09:55 AM
Alex656 wrote:
it is true, regarding the problem at startup they told me simply to wait for the next the bios version and the problem of incompatibility of the gskill flarex ram would have been solved; I bought them because they were the first to be declared completely compatible with ryzen 1, it's incredible.
09-29-2019 10:30 AM
09-29-2019 03:18 PM
TechyInAZ wrote:
If you're on a 1st Gen or 2nd Gen CPU, not sure why you would want to use any BIOS newer than AGESA 1.0.0.6. That BIOS is the most stable BIOS so far and is fully mature for 2000 and 1000 series CPUs.