cancel
Showing results for 
Search instead for 
Did you mean: 
691 Views
1,118 REPLIES 1,118

Alessio1989
Level 9
On 7501 CBS is almost gone.. again -.-

mito1172
Level 9
Asus corrected the cold boot 1 year ago and now brings it back. :mad:
AMD Ryzen 7 1800X 3.6 GHZ (NOCTUA NH-U12S SE) ASUS ROG CROSSHAIR VI HERO (Sapphire Nitron+Radeon RX 580 4G) G.SKILL Flare X DDR4-3200Mhz C14 32 GB (4x8GB) Samsung 970 PRO 512 M.2 SSD \Samsung 850 PRO 512GB 550MB-520MB/s Sata3 SSD

You, guys, really should open the tickets at Asus CS for all your issues. If you are not doing this, they are not even aware that something is wrong. I know that many of you not hesitating to do that, but if you don't, then you really should.

EZ_PC_TECH wrote:
You, guys, really should open the tickets at Asus CS for all your issues. If you are not doing this, they are not even aware that something is wrong. I know that many of you not hesitating to do that, but if you don't, then you really should.


I've opened multiple support tickets about BIOS faults, every single one has ended with them telling me to RMA the board. From what I've seen, contacting Asus customer support is just a complete waste of time.

Dave001 wrote:
I've opened multiple support tickets about BIOS faults, every single one has ended with them telling me to RMA the board. From what I've seen, contacting Asus customer support is just a complete waste of time.


I feel you. Their CS is completely incompetent. They can't even write up the question correctly to transfer it to their engineers. Just tell them that you didn't have those issues before with an older BIOS, but that older BIOS is not fully compatible with your new CPU, so RMA of the board pointless because it's clearly a software issue.

EZ_PC_TECH wrote:
I feel you. Their CS is completely incompetent. They can't even write up the question correctly to transfer it to their engineers. Just tell them that you didn't have those issues before with an older BIOS, but that older BIOS is not fully compatible with your new CPU, so RMA of the board pointless because it's clearly a software issue.


Been there, done that, I have spent hours going back and forth with Asus tech support, it always ends with them telling me I need to RMA the board.
After my interactions with tech support, I will simply never purchase another Asus product again.

Dave001 wrote:
I've opened multiple support tickets about BIOS faults, every single one has ended with them telling me to RMA the board. From what I've seen, contacting Asus customer support is just a complete waste of time.


it is true, regarding the problem at startup they told me simply to wait for the next the bios version and the problem of incompatibility of the gskill flarex ram would have been solved; I bought them because they were the first to be declared completely compatible with ryzen 1, it's incredible.

Alex656 wrote:
it is true, regarding the problem at startup they told me simply to wait for the next the bios version and the problem of incompatibility of the gskill flarex ram would have been solved; I bought them because they were the first to be declared completely compatible with ryzen 1, it's incredible.


The ram flarax processor did not boot cold until 1800x 7003 bios. It started with 7403 bios. funny ASUS 😄
AMD Ryzen 7 1800X 3.6 GHZ (NOCTUA NH-U12S SE) ASUS ROG CROSSHAIR VI HERO (Sapphire Nitron+Radeon RX 580 4G) G.SKILL Flare X DDR4-3200Mhz C14 32 GB (4x8GB) Samsung 970 PRO 512 M.2 SSD \Samsung 850 PRO 512GB 550MB-520MB/s Sata3 SSD

If you're on a 1st Gen or 2nd Gen CPU, not sure why you would want to use any BIOS newer than AGESA 1.0.0.6. That BIOS is the most stable BIOS so far and is fully mature for 2000 and 1000 series CPUs.

TechyInAZ wrote:
If you're on a 1st Gen or 2nd Gen CPU, not sure why you would want to use any BIOS newer than AGESA 1.0.0.6. That BIOS is the most stable BIOS so far and is fully mature for 2000 and 1000 series CPUs.


I guess you're kidding. Even in the 3000 series, this bios is problematic
AMD Ryzen 7 1800X 3.6 GHZ (NOCTUA NH-U12S SE) ASUS ROG CROSSHAIR VI HERO (Sapphire Nitron+Radeon RX 580 4G) G.SKILL Flare X DDR4-3200Mhz C14 32 GB (4x8GB) Samsung 970 PRO 512 M.2 SSD \Samsung 850 PRO 512GB 550MB-520MB/s Sata3 SSD