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Using Blue Tooth.

nuraman00
Level 7
Do I have to do anything to activate the blue tooth on the ROG Crosshair VII?

I'm using a Pantech Renue P6030 phone temporarily tonight, and when I try connecting it to my PC via USB, Windows 10 says there are errors and it can't read the phone. It can read the SD card inside the phone, though.

So I thought I would try using the Blue Tooth on the Renue phone instead. When I have it search for Blue Tooth devices, the phone can't detect my PC.

The phone also can't detect my Canon printer, for what it's worth.

The phone can connect to my car via Blue Tooth, so the Blue Tooth does work with something.

The phone's USB port does seem a little messed up, as a cable doesn't fit nicely inside anymore. That wasn't the case in March, when I last had to use the phone for a night.

I am able to connect via Blue Tooth from the PC to my printer. I'm just wondering if there's something else I can do to make this phone connect to the PC via Blue Tooth.

Thanks.
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10 REPLIES 10

Othello
Level 7
As far as I know the MB does not have blue tooth capabilities. One version has wifi capabilities but not blue tooth.

Wif mode has both capabilities, its a 2in1 module (WiFi + Bluetooth)

Don't forget to install the provided antenna, it serves both WF and BT functionality.

Othello wrote:
As far as I know the MB does not have blue tooth capabilities. One version has wifi capabilities but not blue tooth.


It seems like it has blue tooth here:

https://www.asus.com/us/Motherboards/ROG-CROSSHAIR-VII-HERO-WI-FI/specifications/

Bluetooth
Bluetooth V4.2*4

elbubi141180 wrote:
Wif mode has both capabilities, its a 2in1 module (WiFi + Bluetooth)

Don't forget to install the provided antenna, it serves both WF and BT functionality.


I have the antenna connected to my PC.

Is there something I have to do if I want to make a Blue Tooth connection only from my desktop to this phone? This phone can only connect via Blue Tooth.

Is there some setting somewhere or something I have to enable?

I wish Windows 10 could read the phone when I connect to it via USB, but it keeps saying there's some errors.

My Windows 7 PC did a little better, in that it recognized it if I connected it as a music player. But if I connected it as a mass storage device, then it also wouldn't read it.

nuraman00 wrote:
It seems like it has blue tooth here:

https://www.asus.com/us/Motherboards/ROG-CROSSHAIR-VII-HERO-WI-FI/specifications/

Bluetooth
Bluetooth V4.2*4



I have the antenna connected to my PC.

Is there something I have to do if I want to make a Blue Tooth connection only from my desktop to this phone? This phone can only connect via Blue Tooth.

Is there some setting somewhere or something I have to enable?

I wish Windows 10 could read the phone when I connect to it via USB, but it keeps saying there's some errors.

My Windows 7 PC did a little better, in that it recognized it if I connected it as a music player. But if I connected it as a mass storage device, then it also wouldn't read it.


under bios, i think there is an option to have the bluetooth disable but it should be enable by default, if not you might have faulty adapter like a lot of other people experience with this board. I rma my board because bluetooth wifi was unstable, will disappeared at random.

dandan1108 wrote:
under bios, i think there is an option to have the bluetooth disable but it should be enable by default, if not you might have faulty adapter like a lot of other people experience with this board. I rma my board because bluetooth wifi was unstable, will disappeared at random.


Can you help with where the setting might be? I looked, but couldn't find anything relevant.

The 2 issues I've had with this board are:

* USB Type C port not working.

* Blue Tooth not working.

While I'm disappointed, I can't disassemble my PC for these things. Not worth that much amount of time and headache to do all of that.

There wouldn't be any other way to get this fixed, would there be?

Or is there some expert service where they could come to my house and fix it? I'd rather pay for that, then disassemble my PC.

nuraman00 wrote:
It seems like it has blue tooth here:

https://www.asus.com/us/Motherboards/ROG-CROSSHAIR-VII-HERO-WI-FI/specifications/

Bluetooth
Bluetooth V4.2*4



I have the antenna connected to my PC.

Is there something I have to do if I want to make a Blue Tooth connection only from my desktop to this phone? This phone can only connect via Blue Tooth.

Is there some setting somewhere or something I have to enable?

I wish Windows 10 could read the phone when I connect to it via USB, but it keeps saying there's some errors.

My Windows 7 PC did a little better, in that it recognized it if I connected it as a music player. But if I connected it as a mass storage device, then it also wouldn't read it.


It does not appear to have Bluetooth listed natively on the motherboard, does not even have Wi-Fi ?
https://www.asus.com/Motherboards/ROG-CROSSHAIR-VII-HERO/gallery/

What phone do you have because nearly all can connect with data cable ?

Are you running Windows 7 on this - hope not ?

Install the latest chipset drivers, assuming Windows 10 this should get you type c port working.
https://www.amd.com/en/support/chipsets/amd-socket-am4/x470

RedSector73 wrote:
It does not appear to have Bluetooth listed natively on the motherboard, does not even have Wi-Fi ?
https://www.asus.com/Motherboards/ROG-CROSSHAIR-VII-HERO/gallery/

What phone do you have because nearly all can connect with data cable ?

Are you running Windows 7 on this - hope not ?

Install the latest chipset drivers, assuming Windows 10 this should get you type c port working.
https://www.amd.com/en/support/chipsets/amd-socket-am4/x470


Hi,

There are two models of the ROG Crosshair VII Hero. The one I linked to is the ROG CROSSHAIR VII HERO (WI-FI).

It has a different link:

https://www.asus.com/us/Motherboards/ROG-CROSSHAIR-VII-HERO-WI-FI/gallery/

The one you linked to is the ROG Crosshair VII Hero.

https://www.asus.com/Motherboards/ROG-CROSSHAIR-VII-HERO/gallery/

You can see the differences in the title too, after clicking on each link.

Yes, mine has Wi Fi, I have used it before.

I am on Windows 10.

Thanks for the suggestion about installing the chipset drivers. I will try that and report back.

Do you think this could get the Bluetooth working too?

I didn't want the Bluetooth on my PC, for connecting to my phone. It was for external devices. Such as an AV Receiver; a camera; etc.

Ok well download drivers here for the Wi-Fi & Bluetooth. This should get it going.
https://www.asus.com/us/Motherboards/ROG-CROSSHAIR-VII-HERO-WI-FI/HelpDesk_Download/
select Windows 10 64 bit, then scroll down, download and install wireless & Bluetooth drivers.

Another method (However, It is assuming Intel wireless Wi-fi / Bluetooth device, which my CH8 is)
https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html

Dont use chipset driver from here, use the ones from AMD that I mentioned in the first previous post.

What should I do about my USB Type C port not working? What should I try updating for that to work? Which driver exactly?

https://www.asus.com/us/Motherboards/ROG-CROSSHAIR-VII-HERO-WI-FI/HelpDesk_Download/