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USB Hub keeps connecting and disconnecting

amadeus1171
Level 7
See the video below of what's happening.

I have been through the RMA process several times in a row because they kept sending me broken motherboards. The original motherboard I RMA'd wouldn't power on at all. The replacement most of the time wouldn't POST and would only randomly work. I had to send this board back twice before they would give me another board. The second replacement gave me this USB port connect/reconnect error. There is nothing connected to this USB port. I really don't want to RMA this board again because it takes about two weeks to get the board back, and from experience, they will not have fixed the issue. And with the number of RMA's I had to go through, I was without my computer for several months. And, oh yeah, the pandemic will cause extra delays.

Has anyone ever see this error? I have tried multiple things, include uninstalling/reinstalling the driver, disabling it in the OS (it still keeps disconnecting and reconnecting), and the only thing that worked was disabling it in the bios.

Here is the video of it disconnecting and reconnecting.
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10 REPLIES 10

amadeus1171
Level 7
But, it's USB 2.