TUF X570 Gaming unstable using DOCP profile.

[Superfly1611]

Hello,

I built a new PC a couple of weeks ago.
Important bits:

• Motherboard: TUF Gaming X570 Plus WI-FI
  
• CPU: Ryzen 3900X
  
• Memory: G.Skill Trident Z Neo RGB DDR4 @3600Mhz (2x16GB)
  

When I first got it up and running I noticed the memory was running much slower than expected (2133MHz).
I enabled the default D.O.C.P profile which boosted the clock speed up-to 3600MHz which has worked fine for almost 2 weeks.

Problem
Today I attempted to turn on the PC and it failed to post and the yellow QLED light was on.
After rebooting several times achieved nothing I checked the manual which suggested the light was a DIMM problem.

I have tried taking out the memory and replacing individually one at a time, no luck.
I then tried resetting the CMOS to defaults (via CLRTC).

This worked, the PC booted back up but (as would be expected) the memory was now running back at 2133MHz.

There are several QVLs listed for my motherboard:

• Memory_QVL_3rd_Gen_AMD_Ryzen_Processors_X570
  
• TUF_GAMING_X570-PLUS_WIFI_Device_QVL
  
• Another aimed at 2nd Gen Ryzen Processors which I presume I can ignore

My DIMMS (F4-3600C16D-32GTZNC) do appear in the first list and their DOCP profile does appear to mirror the recommended settings.
However they do not the second. Would this be the problem?

[ERDNUSS]

As you can see in various posts in this forum and around the internet, there seems to be a general problem with DOCP on also other manufacturers boards.
I have the same problem and i am using 3600MHz RAM which is also on the Memory QVL List for my B550-F. I am currently running 3200MHz with CL18 timings which is the only thing that works but obviously this is not what i paid for. Other manufacturers (like MSi) seem to have already fixed this with a BIOS Update.
Asus Support told me that they are working on a BIOS that fixes this but for now I am dont have much trust in ASUS as this goes for months now.
If you can return your board, i honestly would suggest to do this and go for another manufacturer.

[davirock80]

Superfly1611 wrote:
Hello,

I built a new PC a couple of weeks ago.
Important bits:

• Motherboard: TUF Gaming X570 Plus WI-FI
  
• CPU: Ryzen 3900X
  
• Memory: G.Skill Trident Z Neo RGB DDR4 @3600Mhz (2x16GB)
  

When I first got it up and running I noticed the memory was running much slower than expected (2133MHz).
I enabled the default D.O.C.P profile which boosted the clock speed up-to 3600MHz which has worked fine for almost 2 weeks.

Problem
Today I attempted to turn on the PC and it failed to post and the yellow QLED light was on.
After rebooting several times achieved nothing I checked the manual which suggested the light was a DIMM problem.

I have tried taking out the memory and replacing individually one at a time, no luck.
I then tried resetting the CMOS to defaults (via CLRTC).

This worked, the PC booted back up but (as would be expected) the memory was now running back at 2133MHz.

There are several QVLs listed for my motherboard:

• Memory_QVL_3rd_Gen_AMD_Ryzen_Processors_X570
  
• TUF_GAMING_X570-PLUS_WIFI_Device_QVL
  
• Another aimed at 2nd Gen Ryzen Processors which I presume I can ignore

My DIMMS (F4-3600C16D-32GTZNC) do appear in the first list and their DOCP profile does appear to mirror the recommended settings.
However they do not the second. Would this be the problem?

Same problem with ROG Crosshair VIII Impact.
At the beginnig I thought to have solved with a Addrdrv... set to 30 Ohms. But It was just mitigating the problem.

After testing all the modules, in every channel, THE PROBLEM GOT SOLVED switching the 2 dimm! Incredible. It never happened to me such a thing. The G.Skill tech support confirmed this by email.

Davide

[Fair_Warning]

hey guys, found this topic searching my own problem.

im experiencing some inestability with my crosshair viii impact (latest bios 3204) w a r9 3950x
+ my rams (F4-3600C16D-32GTZNC 32gb gskill 3600 cl16).

i cant seem to get it stable with xmp profile i running it at auto at the moment.

so its a bad ram situation? the pc was stable some bios ago...

[davirock80]

Fair Warning wrote:
hey guys, found this topic searching my own problem.

im experiencing some inestability with my crosshair viii impact (latest bios 3204) w a r9 3950x
+ my rams (F4-3600C16D-32GTZNC 32gb gskill 3600 cl16).

i cant seem to get it stable with xmp profile i running it at auto at the moment.

so its a bad ram situation? the pc was stable some bios ago...

I quote your message and I update my situation.
After one week with the PC switching on with no issue... the issue is back. So I changed the dram with a pair of Corseir... same issue again.
It seems it something that need an RMA.
I had contact Asus long ago about this issue having back an answer written by someone who does not know anything about PC, I'm sure, since he didn't read anything I wrote (for example, I wrote I was using Dram listed in QVL and they suggested tu use dram listed in QVL).
Let's hope

Davide

[davirock80]

I spoke too early too many times, but now I waited 3 weeks, and everything works fine with both the DRAM Kit I have, including the GSkill mentioned.

I found the solution here
https://rog.asus.com/forum/showthread.php?112717-Asus-ROG-CROSSHAIR-VIII-HERO-(Wi-Fi)-x570-won-t-POS...

It seems that the SOC voltage settings is wrong il left set auto with DOCP... andyway, I set up the VDDCR SOC voltage to 1.06250

I realized that the Q-code screen (located in the back part of my motherboard) was showing the code "8d", not listed in the Q-code list published by Asus.
Anyway, a different setting of the SOC voltage, as described in a post of the thread first page, completelly solved the problem.

Davide

[Legolas]

Superfly1611 wrote:
Hello,

I built a new PC a couple of weeks ago.
Important bits:

• Motherboard: TUF Gaming X570 Plus WI-FI
  
• CPU: Ryzen 3900X
  
• Memory: G.Skill Trident Z Neo RGB DDR4 @3600Mhz (2x16GB)
  

When I first got it up and running I noticed the memory was running much slower than expected (2133MHz).
I enabled the default D.O.C.P profile which boosted the clock speed up-to 3600MHz which has worked fine for almost 2 weeks.

Problem
Today I attempted to turn on the PC and it failed to post and the yellow QLED light was on.
After rebooting several times achieved nothing I checked the manual which suggested the light was a DIMM problem.

I have tried taking out the memory and replacing individually one at a time, no luck.
I then tried resetting the CMOS to defaults (via CLRTC).

This worked, the PC booted back up but (as would be expected) the memory was now running back at 2133MHz.

There are several QVLs listed for my motherboard:

• Memory_QVL_3rd_Gen_AMD_Ryzen_Processors_X570
  
• TUF_GAMING_X570-PLUS_WIFI_Device_QVL
  
• Another aimed at 2nd Gen Ryzen Processors which I presume I can ignore

My DIMMS (F4-3600C16D-32GTZNC) do appear in the first list and their DOCP profile does appear to mirror the recommended settings.
However they do not the second. Would this be the problem?

Setup DOCP and manually lower frequency from 3600Mhz until it boots and post. When you find the best frequency than you can also adjust DRAM voltage from 1.35V, 1.36,1.37V... and higher for stability
Loosen the timing 18-22-22-42 to 19-23-23-43 and see if it will post. Repeat and increase DRAM Frequency.

[patrick_revell]

I'll throw in my experience with similar config.

TUF x570 Gaming Plus Wifi
F4-3600C16Q-32GTZNC (4x8GB dimms)
Ryzen 5800x

Running newest BIOS as of v4021 with newest x570 drivers release August 23, 2021

I've been having the same problem for months, and my only solution so far had been to remove 2 DIMMs.

Just today I discovered if I set the memory speed and voltage manually and leave all other AI Tweaker settings to Auto, I can run stable, no frequent BSODs. I haven't been running it very long, because I've been tweaking the PBO and Curve Optimizer settings too and have triggered a few hard crashes (no BSOD). But this is actually an improvement. I did go back and manually set DOCP timings for the RAM as it default to ridiculously high numbers when left at auto, 26-25-25-25-58

Also, for PBO/Curve Optimizer, again leaving all the other AI Tweaker settings at auto, i'm using the PBO config in the Advanced\AMD Overclocking\PBO screen.

I was also following this related thread:
https://rog.asus.com/forum/showthread.php?122231-Problems-with-4-sticks-of-RAM-(64gb-3600)-stability...

[solowheels]

Hey Brother!

Did you get any solution for this? Sadly, now am facing this problem too. I recently updated my BIOS to the latest one updated on ASUS website (5003) and my PC cant run on DOCP anymore. I am worried if my MOBO is damaged.