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Stability issues with ASUS Crosshair VII WiFi

michaelemcken
Level 7
Hi everyone,

So I am new to this forum, and also in the enthusiast consumer market.

So i just build my new PC, and it's running Windows 10 Pro, everything is installed and updated to lastest versions, Drivers, BIOS, and monitoring software (HWiNFO64) and it's booting without problems (YAY!) But i seem to have some problems getting everything to work together for what I actually need it for. Occasionally i have to reset BIOS, unplug power and do multiple restarts for the PC to be able to find my Ethernet and WiFi (both missing at the same time. But can this be due to memory clocked wrong? I can clock the memory to 3200 Mhz, and everything seems to be working fine, also during memtest, benchmarking and stress test of the entire system.

Also i seem to run into some throttling issues during gaming. My CPU and GPU is only at a around 5-25% Load, with temperatures being around 45-60C with Stock coolers, as i wanted to get the system up and running on stock, before tweaking (just so I have a baseline to work from)
CPU has maxed it's temperatures at around 62C during stress test with stock cooler, so i really doubt it's the temperatures keeping it back. I just can't seem to find out what the problem is, and why the PC works great during benchmarking, stress tests, but during games i get around avg. of 80 FPS in League of Legends (no matter the settings) 80-100 in CS:GO (same, no matter the quality of graphics) and i could go on, but i think you get the picture.

CPU: Ryzen 2700x
MB: ASUS Crosshair VII Hero WiFi
GPU: Palit GTX 980Ti
PSU: Corsair AX860i
Memory: Corsair Vengeance RGB 16GB 3600MHz (not on the vendor list)
SSD: Samsung Evo 960 500GB M.2 *

I hope someone out there might be able to come up with an answer for me.
Thanks,
Michael
403 Views
57 REPLIES 57

michaelemcken
Level 7
This is so weird, I kinda fear that they replace my board with a new one, and it will have the same error...... I talked with ASUS support, they suspected it to be a faulty NIC (Network Interface Controller), but the fact that you have had 3 boards, both with and without WiFI, this seems to me, that the production of this board might not be going very well.

Right now I beat myself up, over jumping ship from MSI. Never had this kind of trouble with them, only the normal memory problems, which eventually gets solved via BIOS update, and very quickly.
*

Replace your PSU guys.... I had the exact same issue , I would lose all onboard networking on any given reboot over clocked, stock didn't matter. Was having random shuts as well which required pull power from the psu before it would restart.

My ax860i was 6 months old picked up a tx850 so I was not down while waiting on the rma.... 3 weeks so far zero issues with the tx850 ... We will see how things go once I get my ax860i back.

Check your PSUs

i have an AX1200i I will try from my other PC. see if that fixes it.

WilVidz
Level 7
yea this is my 2nd board and still have this problem. Now I wish I didn't cancel my order of the Asrock Taichi Ultimate. Its really frustrating to keep shutting down and powering on till it works.

MrAgapiGC
Level 14
it seam that not only the wifi model, also the non one. I will stop the purchase of the board. since I was planning to make a stream machine full amd with vega 64.

I will continue reading before getting one.
Learn, Play Enjoy! We help and collaborate, NOT complain!

schweigert
Level 9
I am getting it less and less of the missing network adapters i've noticed - which is really interesting.

I dont know if its because i've changed my habbits or what not - but I am seeing other weird quirks pop up.

i've experienced such things as loosing a fan speed sensor / temp diodes in the negative/ keyboard not work

WilVidz
Level 7
wait..............does everyone with this problem have an ax860i? I have an Corsair AX860i aswell

WilVidz wrote:
wait..............does everyone with this problem have an ax860i? I have an Corsair AX860i aswell


no. I have an antec 1000 watt psu

schweigert wrote:
no. I have an antec 1000 watt psu


ok that rules that one out. haha

michaelemcken
Level 7
So today i picked up my replacement Motherboard. I will keep you updated, whether this keep happening.