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ROG CROSSHAIR VIII HERO(WI-FI) BIOS 2103 High Instability/Crashes/

tommy7600
Level 9
Hi,
I have tried out 2103 last night (from 1302). I started noticing occasional reboot-crash. After ruling out every device and driver I found the bios update to be the culprit.

The system was so unstable it crashed even in bios with no peripherals plugged in. I have reverted BIOS to 1302 by flashback port/button (lifesaver) and the system is stable again with no issues.

No OC or modifications in bios besides these items:

-DOCP to default 3200 profile (4 x 16 GB Trident Z (NO RGB))
-CPU fan curve to silent and PWM
-Other fans only to PWM, standard

Specs:

Crosshair VIII Wifi
3900x
64gb TridentZ (4x16) - G.Skill Trident Z, DDR4, 32 GB,3200MHz, CL14 (F4-3200C14D-32GTZ)
Samsung SSD NMVE 512 GB 970 PRO M.2 (main)
Samsung SSD NMVE 1 TB 970 EVO M.2 (secondary)
MSI RTX 2080
be quiet! Dark Power Pro P11 1200W

UPDATE 1:

Workaround - set DRAM voltage manually to 1.36V that allows MB to keep stable 1.352V. Below 1.35V I have crashes and reboots. I also set DRAM current limit to 110%/120% instead of 100%.

Tested (standard settings, only DOCP enabled or not):

1. 64gb TridentZ (4x16) - G.Skill Trident Z, DDR4, 32 GB,3200MHz, CL14 (F4-3200C14D-32GTZ)

a) 1302 with DOCP - works
b) 1302 without DOCP - works
c) 2103/2204 with DOCP - doesn't work, random crash/reboot
d) 2103/2204 without DOCP - doesn't work, random crash/reboot
e) 2103/2204 with VDRAM set to 1.36V and current limit upped to 110% with DOCP - works

2. 32gb TridentZ (2x16) - G.Skill Trident Z, DDR4, 32 GB,3200MHz, CL14 (F4-3200C14D-32GTZ)

a) 1302 with DOCP - works
b) 1302 without DOCP - works
c) 2103/2204 with DOCP - doesn't work, random crash/reboot
d) 2103/2204 without DOCP - doesn't work, random crash/reboot
e) 2103/2204 with VDRAM set to 1.36V and current limit upped to 110% with DOCP - works

Also tested on mine friend's MSI MPG-X570-GAMING-PRO-CARBON-WIFI with 7B93v17 BIOS (AMD AGESA ComboAm4v2PI 1.0.0.2):
a) with DOCP - works (32 GB and 64 GB)
b) without DOCP - works (32 and 64 GB)

UPDATE 2:

The issue still exists on 2204.
21,524 Views
102 REPLIES 102

I tested in every configuration like in 1302 to get it stable, but random reboots even appear on default optimized settings.

I can copy the description from 2103:


I had the same issue, I wondered why this bios was stated on reddit as beta while it was not marked as beta on the website some days later it was stated as stable bios on reddit too, from u/ASUSTechMKTJJ. (https://www.reddit.com/r/Amd/comment..._viii_hero_no/)

I installed the new bios via UEFI and set everything on default and started to type in my settings.
Suddenly the pc just reboot, while I´m in the bios....
So it won´t be any sudden windows issue.

Okay, I though maybe bad luck. Lets type in the settings.
Typed in all my stable settings from 1302 and started.
So far so good run a few cinebench test worked good. Played some RS6, everything fine. Chilling in the evening on twitch and discord.
Restart....
Next day I set everything on standard let run a karhu test over 10 hours while I was at the homeoffice.
No issues no restart.
After work turned of karhu, chillin on twitch...
restart.
turned on pc went to bios to check something...
restart in the bios again.
Flashed 1302 on USB2 did a bios flashback => Everything runs smooth no issues.
After the 2103 BIOS was announced on reddit as final bios I gave it another try. (https://www.reddit.com/r/Amd/comment...and_other_am4/)
This time with bios flashback to avoid any bad flashing issue.
moved to bios to confirm the optimised settings.
Restart...

Went back to 1302 everything is fine again.

This is the first time since 10 years ASUS Mainboards that I encountered such a messy bios
__________________________________________________ ________________________________________

It´s a german forum, but I´m pretty sure a lot ppl know IgorsLab.
He mentioned that it is an BETA BIOS.
https://www.igorslab.de/community/threads/agesa-combopi-v2-1-0-8-0.3020/

Another sad story, that ASUS again don´t mark it as BETA.

Guys if you wanna try, just make a backup of your old settings and save it on a USB Stick.

sonnyraddy wrote:
I tested in every configuration like in 1302 to get it stable, but random reboots even appear on default optimized settings.

I can copy the describtion from this thread:
https://rog.asus.com/forum/showthrea...bility-Crashes


I had the same issue, I wondered why this bios was stated on reddit as beta while it was not marked as beta on the website some days later it was stated as stable bios on reddit too, from u/ASUSTechMKTJJ. (https://www.reddit.com/r/Amd/comment..._viii_hero_no/)

I installed the new bios via UEFI and set everything on default and started to type in my settings.
Suddenly the pc just reboot, while I´m in the bios....
So it won´t be any sudden windows issue.

Okay, I though maybe bad luck. Lets type in the settings.
Typed in all my stable settings from 1302 and started.
So far so good run a few cinebench test worked good. Played some RS6, everything fine. Chilling in the evening on twitch and discord.
Restart....
Next day I set everything on standard let run a karhu test over 10 hours while I was at the homeoffice.
No issues no restart.
After work turned of karhu, chillin on twitch...
restart.
turned on pc went to bios to check something...
restart in the bios again.
Flashed 1302 on USB2 did a bios flashback => Everything runs smooth no issues.
After the 2103 BIOS was announced on reddit as final bios I gave it another try. (https://www.reddit.com/r/Amd/comment...and_other_am4/)
This time with bios flashback to avoid any bad flashing issue.
moved to bios to confirm the optimised settings.
Restart...

Went back to 1302 everything is fine again.

This is the first time since 10 years ASUS Mainboards that I encountered such a messy bios
__________________________________________________ ________________________________________

It´s a german forum, but I´m pretty sure a lot ppl know IgorsLab.
He mentioned that it is an BETA BIOS.
https://www.igorslab.de/community/th...-1-0-8-0.3020/

Another sad story, that ASUS again don´t mark it as BETA.

Guys if you wanna try, just make a backup of your old settings and save it on a USB Stick.


Could you fix the URLS, please?

BIGGRIMTIM
Level 7
I was able to get Flashback to work using a smaller drive. I guess 8GB was too large.

Glad to hear you sorted it out, I use an 8GB drive without problems, must be that particular drive. Reformat the drive (fat32) and check for bad sectors or just toss it 😉

BIGGRIMTIM
Level 7
I went back to 2010 and it was crashing. So now I am on 1302 and it is still crashing. My system config is exactly as it was prior to all of these issues other than installing some Windows uipdates. In fact it crashed again while I was trying to type this message. It seems fine under load but just idling it crashes. I have a 3950x and 32Gb Gskill Ram with a 1080ti. I have run memtest and it showed 0 errors. I am on Windows 10 2004 and I am beginning to think maybe that is the issue. I would appreciate any help. At this point the only thing I have not tried is a clean install of Windows.

BIGGRIMTIM wrote:
I went back to 2010 and it was crashing. So now I am on 1302 and it is still crashing. My system config is exactly as it was prior to all of these issues other than installing some Windows uipdates. In fact it crashed again while I was trying to type this message. It seems fine under load but just idling it crashes. I have a 3950x and 32Gb Gskill Ram with a 1080ti. I have run memtest and it showed 0 errors. I am on Windows 10 2004 and I am beginning to think maybe that is the issue. I would appreciate any help. At this point the only thing I have not tried is a clean install of Windows.


I´m on Win 10 2004 and back on 1302 and since then everything is fine again.
Please ensure that after bios flashback (not UEFI) you load optimized settings and and restart. Go again in the bios and put in all your custom values by hand.
Before you flashback again the 1302 BIOS I would recommend to install the new Chipset driver, which are released since yesterday.
https://drivers.amd.com/drivers/amd_chipset_software_2.07.14.327.exe

I hope your system will work again. Perhaps you just have overseen one important option in the bios when you set the values again and this causing the instability.
Ppl also reported issues with 2010. For me the last stable version was 1302 😞

sonnyraddy wrote:
I´m on Win 10 2004 and back on 1302 and since then everything is fine again.
Please ensure that after bios flashback (not UEFI) you load optimized settings and and restart. Go again in the bios and put in all your custom values by hand.
Before you flashback again the 1302 BIOS I would recommend to install the new Chipset driver, which are released since yesterday.
https://drivers.amd.com/drivers/amd_chipset_software_2.07.14.327.exe

I hope your system will work again. Perhaps you just have overseen one important option in the bios when you set the values again and this causing the instability.
Ppl also reported issues with 2010. For me the last stable version was 1302 😞


Thank you for the help. I always load default values before and after a bios flash. I am reformatting now. I had a few errors and oddities during my 2004 upgrade. I hope this makes things whole again.

sonnyraddy wrote:

Ppl also reported issues with 2010. For me the last stable version was 1302 😞


The same 😞 Also I couldn't get any response from ASUS support beside - don't update BIOS when not necessary. Ech...

xeizo
Level 12
Strange with all those issues on C8H, I use the newest bios versions with V1 1.0.0.6/V2 1.0.0.2 on C7H/X470-Prime Pro/Strix B550-F and all three are stable and performant

Crashes under idle sounds like some voltage is way off, probably something simple
R9 7950X - ASUS X670E Crosshair Extreme (bios 0803) - 32GB HyperX Fury Beast @6200c32 - Corsair H150i Pro - ASUS RTX3080 TUF OC V2 - Phanteks P400A - Corsair RM850 - WD SN850

BIGGRIMTIM
Level 7
Went back to 1302 reformatted and things are good again. I am definitely going to tread lightly with the next BIOS release.