11-05-2022 12:51 PM
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11-08-2022 05:23 PM
11-09-2022 10:30 PM
My Dark Hero has been running BIOS 4201 since it was released. I have not had any problems with the mobo before or after this BIOS update. I was able to overclock my 32G of 3200CL14 RAM to 3600CL14 without too much trouble. My 59590X runs well.
I do recall a long thread on this forum about Crosshair VIII Hero boards that will not boot up until the PSU switch is turned off and back on. To my knowledge, Asus finally admitted this was a hardware problem. There was talk about an exchange or repair program but I think it fizzled out. My Dark Hero has never had this problem so I stopped following that thread. I am not an Asus fanboy by any measure, but they are my go-to company for motherboards. I have an X99, a Z370, and an X570 and have not had any problems with any of them. I did find out that Asus quietly completely changed the VRM design on the Maximus X Hero boards due to a component shortage. When a company makes a major revision to a mobo like that I feel that they should announce it rather than slip it in and hope no one notices.
Having a mobo problem that requires an RMA is one of my biggest fears when building a computer. I have read horror stories about support from Asus, Gigabyte, and MSI. Not sure about Asrock but they are probably terrible too. Dealing with the service part of these companies is just something you hope you never have to do.
Next time around I might try MSI. They were caught scalping their own products during the GPU shortage. Gigabyte had their exploding power supplies and factory water-cooled GPUs that were aluminum with a super thin coating that wore off within weeks, resulting in severe corrosion of the GPU blocks. Asus had the backward cap that was causing boards to catastrophically fail, sometimes catching on fire, and the whole won't power up without cycling the PSU switch saga on the Crosshair VIII boards. They have all had issues. To be honest, I think the quality control of Asus products has been worse since Covid came along, which is another reason I may try an MSI board next time. In the end, you do your research, make your decision, and cross your fingers that you don't ever have to deal with the service department. It's a shame that support for such a complex and expensive product as a motherboard is so lame.